Akiva Goldfinch

Akiva worked in the charity sector and property management before joining the legal team at Landlord Action. He has helped countless landlords get back possession of their property from some of the most difficult tenants.”

Alex Nolan

Alex Nolan, Senior Training Manager at NRLA, provides expert training on HMO management, tenancy processes, and rental sector legislative updates.

Alphaletz

Alphaletz is designed to be a simple, cost-effective solution to these problems. Their mission is to free you from the burden of spreadsheets and paperwork, so you can free up time and keep an eye on your profits.

Barry Soraff

Partner at Xeinadin. Xeinadin is a leading provider of accountancy services and business advice for small and medium-sized enterprises and individuals across the UK and Ireland.

Battersea Dogs & Cats Home

Established in 1860 to care for abandoned animals, Battersea aims to never turn away a dog or cat in need of help. In 2023, we helped 2,529 dogs and 2,450 cats across our three centres. Our work means we see day-to-day the many animal welfare issues facing dogs, cats and the people who care for them.

Belvoir

With over 170 locally-managed offices of letting and estate agents nationwide, Belvoir can provide you with the best service and advice to suit your needs

Ben Beadle

Ben is the Chief Executive of the NRLA. Prior to taking up his position at the NRLA, Ben was the operations director at Touchstone, part of the Places for People housing group, and was also the managing director of a leading deposit scheme in Northern Ireland. Ben is also a landlord.

Charlotte Flashman

Charlotte began her career in litigation and professional negligence before joining mydeposits as an adjudicator in 2011. She moved to Property Redress Scheme in 2021 as Lead Case Officer, overseeing service quality, compliance, policy, and technical standards. Charlotte is passionate about using redress insights to raise professional standards and drive fair, consistent practices across the property sector for agents, landlords, and consumers.

David Coughlin

David Coughlin is a Cambridge University graduate with more than 20 years’ experience trading property across the UK. Known for maximising and reinvesting capital gains, he has built a substantial property portfolio and is widely regarded as a leading figure in the UK property sector. He has been recognised by the press as one of the UK’s most successful businesspeople and entrepreneurs, noted for both the scale of his property interests and his long-term, strategic approach to the market. David played a key role in raising standards within the quick house sales sector. He was a founding member of the National Association of Property Buyers, working in consultation with The Property Ombudsman to help establish best-practice guidelines for the industry. His stated aim is to challenge traditional approaches and reshape how property is bought and sold in the UK, with a focus on transparency, professionalism, and better outcomes for all parties involved.

Eddie Hooker

CEO of Hamilton Fraser

Guest Post

Helen Gregory

Helen has been writing about property for many years and as well as writing for LandlordZONE and other property industry titles, has worked for Trinity Mirror’s local newspapers, and started her career at the Brighton Argus.

HFIS group

The HFIS group started as a niche insurance broker focused on the private rented and aesthetic sectors in 1996. Now an established company of over 11 brands and services to the industry, the HFIS group includes Total Landlord, six time award winner of ‘Best Landlord Insurance Provider’ and Hamilton Fraser, ‘Best Specialist Insurance Provider 2023’. Over the years, they have grown to include government authorised schemes such as mydeposits and targeted acquisitions, extending our roots through partnerships with trade bodies and regulatory organisations.

James Kent

John Blackwood

Kim Lidbury

Kim has a strong background in the lettings industry, having worked in Property Management since 1999. Starting out as a Property Manager, she then worked her way through the ranks, spending several years at Countrywide Plc, before receiving her promotion to Director of Property Management and joining Romans in 2018. Now as Group Director of Property Management for LRG, Kim oversees the running of a large, national team who serve circa 60,000 tenancies across the UK, whilst developing the division’s range of services for new and existing customers.

Kitty Elllison

Landlord Action

Landlord Sales Agency

The Landlord Sales Agency retains unrivalled experience in the landlord property sales industry having purchased over 300 buy to let properties over the last 15 years. Their expert knowledge provides them with a unique understanding of the challenges you face, both in running your properties and selling a property portfolio.

LandlordZONE

Since 1999, LandlordZONE® has been the UK’s leading landlord website, providing property news, advice, legal information and insight for the rental property industry.‍ With over 60,000 members worldwide, LandlordZONE brings an online community of landlords and agents together and provides them with a forum for public discussion on the latest property news. Supporting the journey of a landlord is at the heart of what we do – the website provides free access to comprehensive, educational and reliable information that landlords can utilise throughout their landlord journey. We are dedicated to the publication of unbiased and factual news reporting, working with various property professionals to create a trustworthy, professional and respected community for anyone interested in property.

Leaders

Leaders is one of the UK's premier estate and letting agents, with more than 100 branches across the country offering a host of property services.

Maria White

Maria is a journalist who oversees the operations of LandlordZONE behind the scenes, producing clear, well-researched, and engaging content focused on the private rented sector. Alongside her editorial work, she manages advertising partnerships, working closely with clients to develop effective campaigns that align with their goals and resonate with LandlordZONE’s broad audience. Her role bridges editorial and commercial strategy, ensuring a consistent and high-quality experience for readers and advertisers alike.

MFB

MFB is an award-winning mortgage broker covering all areas of property finance, including buy to let, commercial, and homebuyer mortgages, as well as development and short-term finance. With over 33 years of experience, our team’s knowledge and expertise are unrivalled, making us the broker you can trust. We pride ourselves on our 4.9-star Trustpilot rating and strive to deliver excellence for every single client. When you work with MFB, we take the stress out of your mortgage application process. As a whole-of-market mortgage broker, we’ll find you the best rate for your needs, giving you confidence in your property finance decisions. We proudly recommend MFB as LandlordZONE's official Mortgage Broker Partner, recognising its expertise in the field.

Michael Cook

Michael Lever

Michael Lever is a commercial property specialist with a career spanning more than five decades, with particular expertise in rent reviews, lease renewals, business tenancies, and shop property. Educated at the City of London School, he began his professional career in 1967 at Montagu Evans in London before joining his late father’s firm, Fineman Lever & Company, chartered surveyors, in 1971. In 1975, Michael established his own practice, pioneering a specialist focus on rent review and lease renewal work. Originally based in Harrow, North West London, he later relocated his office to Ledbury, Herefordshire, while continuing to advise on properties primarily across London, the South East, and North West England. Alongside client work, Michael has made a longstanding contribution to professional practice and market understanding through extensive writing on rent reviews, business tenancies, and commercial property. Since the late 1970s, he has published a series of influential pamphlets and booklets on rent review methodology, negotiation psychology, auctions, and retail investment, many of which have been widely cited and adopted across the profession. His work has been referenced in legal texts and academic commentary, reflecting its impact on industry thinking. Michael’s writing and commentary have appeared in leading property, legal, and business publications, including the Financial Times, Estates Gazette, Property Week, Retail Week, Investor’s Chronicle, and professional journals serving solicitors, surveyors, and arbitrators. In 1995, he was awarded a prize for an essay on the future of town centres and retailing in a competition sponsored by Marks & Spencer, and in 1996 he received a Certificate of Academic Standing from the The Law Society. He has also served as a guest editor and contributor across a range of professional platforms and newsletters, and since 2022 has written regularly for the LandlordZONE monthly newsletter and contributed to its commercial property forum. Michael is known for a tailored, analytical approach to rent reviews, combining technical expertise with commercial insight. His services are frequently recommended by chartered surveyors, solicitors, accountants, and business advisers, and many clients have worked with him on a long-term basis.

mydeposits

mydeposits was founded in 2007, giving landlords, agents and tenants an alternative to the other two deposit protection schemes. Now, over a decade later, mydeposits are proud to still giving you a choice by offering all two types of deposit protection, insured and custodial.

National Landlord Investment Show

The National Landlord Investment Show is the UK’s Number One landlord & property investment exhibition. Our shows connect thousands of landlords, investors & property professionals and are a beacon for anyone with an interest in buy-to-let or the private rented sector. We have everything you could conceivably need as a landlord or potential investor, including Legal Advice, Finance Suppliers, Investment Opportunities, Tax Experts, Property Management, Education & Mentoring, Proptech, Furnishings / Decor and myriad other helpful services.

Nick Lyons

Nick Lyons is the founder of No Letting Go, a UK property reporting services network, and Kaptur, a platform for managing property reporting information and evidence. Kaptur IQ is designed to help property professionals turn property information into insights that support decision-making and the management of property portfolios.

Nigel Lewis

Nigel Lewis is a property journalist and editor with more than 25 years’ experience across national newspapers, magazines and online media. He has worked on a variety of titles, including the Daily Mail, and has edited Channel 4’s A Place in the Sun and Location, Location, Location magazines. From December 2019 to January 2026, Nigel led content at LandlordZONE. His previous senior roles include head of content positions at PrimeLocation and Zoopla, and he has appeared on TV and radio including the BBC, LBC and Radio 5 Live. He writes and edits property content for a range of platforms, with a focus on the private rented sector.

NRLA Portfolio

NRLA Training

Paul Shamplina

Paul Shamplina is the founder of Landlord Action.

Paul Sowerbutts

Paul Sowerbutts is Head of Legal at Landlord Action and a highly experienced property litigation and housing law specialist, with more than 20 years’ experience in private practice.

Property Redress

We are a consumer redress scheme, authorised by the Government since 2014, to provide an impartial service that considers consumer complaints about a variety of property related issues. All property agents who carry out estate, lettings and property management work, have a legal responsibility to belong to a redress scheme and, if at any point, the consumer feels the service one of our members has provided falls short of what is expected, they may be able to raise a complaint. We also provide redress for other property professionals which includes landlords, and we offer dedicated tenancy mediation helping to resolve tenancy issues and prevent cases needing to go to court. Please note the Property Redress Scheme is not a regulator or an enforcement agency.

RWInvest

RWInvest is an award-winning property investment company with over 17 years of industry experience and an extensive track record of successfully completed housing projects.

Safe2

Sean Hooker

Sean Hooker is the Head of Redress at Property Redress. He is a Qualified Adjudicator (ACIArb), CEDR Accredited Mediator and has a Professional Award in Ombudsman and Complaints Handling Practice (Queen Margaret University and Ombudsman Association).

Suzy Hershman

In-depth knowledge of tenancy deposit schemes, end of tenancy deposit resolution and complaint handling. With over 11 years in the industry and an understanding of some of the challenges faced by landlords, agents and tenants my training focuses on best practice evidence for negotiation, early resolution and adjudication.

Tim Frome

I have been a qualified solicitor since 2010 and have worked with HFIS since 2012. With nearly two decades of experience in the lettings industry, I oversee the day-to-day operations of several key schemes at HFIS, including the mydeposits tenancy deposit protection scheme, Property Redress - the government-authorised consumer redress scheme for sales, lettings, and property management agents, and Client Money Protect, the largest client money protection scheme for independent property agents. Throughout my career, I have worked at the forefront of the significant regulatory and industry changes that have shaped the lettings sector over the past decade.

Tom Entwistle

Having built up a small portfolio of these properties he managed them alongside his full-time career in further and higher education. Tom subsequently founded the first landlord website in the UK back in 1999 – LandlordZONE – and is also a recognised writer on the subject of residential and commercial property. Tom has been a regular contributor to real estate journals, blogs, and a speaker at property events for nearly 20 years and now spends his time researching and writing articles for LandlordZONE. He is also regularly quoted in articles.

Total Landlord Insurance

Starting as an insurance broker in 1996 specialising in property and medical indemnity insurance, these two sectors remain at the heart of everything Total Landlord does. ‍ With over 25 years’ experience, Total Landlord continues to raise industry standards, deliver outstanding customer service, and find innovative and practical solutions for their customers’ unique needs. Total Landlord have always been there to help to support the things that matter most and provide a lifetime partnership with our customers.

Utilita

Victoria Valentine

Recognised as an industry expert within the private rented sector, Victoria speaks, trains and advises landlords and agents helping them navigate the changing landscape under the Renters Rights Act. Victoria has been a portfolio landlord in the north east for 19 years. She operates two property businesses in the North East and owned her own estate agency from 2014 until 2022, before selling the business and becoming a professional advisor to landlords and agents alike across the country. She is a regular speaker with the National Residential Landlord Association (NRLA) across England and a panellist for the National Landlord Investment Show. Victoria runs workshops and speaks regularly for Newcastle and Northumberland Councils, providing invaluable advice and support to thousands of landlords navigating challenging compliance and legislation under the Renters Rights Act. She is a Mediator for the Property Redress Scheme and works alongside the legal team at Landlord Action advising on evictions and debt recovery. Victoria was awarded the Best Real Estate Agency MD in 2022 and SME Managing Director of the Year in 2022.