Terms and Conditions of Use:

Landlord Action Ltd (T/A LandlordZONE) provides general information only through all its publications including LandlordZONE®, printed material, newsletters and all related websites.

These publications do not cover every case or issue, nor do they give an authoritative interpretation of the law; only a court can do that. Never rely totally on our standard answers and general content. Before taking action or not, always do your own specific research and seek appropriate professional advice with the full facts of the case and all documents to hand.

Sample forms, letters and agreements provided as free downloads by Landlord Action Ltd are for use at your own risk. If you are in any doubt about their suitability you should seek expert advice before using them.

Landlord Action Ltd makes no warranties or representations as to the suitability or fitness for purpose of any material provided.

All information provided applies primarily to England and Wales. In the rest of the UK including Scotland and Northern Ireland and in all other jurisdictions laws and regulations are often different.

All information provided including specifications, details and prices is subject to change without notice.

We make every effort to ensure that information published is accurate and up-to-date but we cannot guarantee this. Laws and regulations change frequently, so it is likely that some information provided on such a large website could be out of date.

To the extent permitted by applicable laws we disclaim all warranties express or implied and all responsibility for inaccuracies, errors and omissions, information which is out of date, inadvertent illegality of content, or virus contamination on our web sites and through data transmission.

We will not under any circumstances be liable for any direct, indirect, incidental or specific loss or damage caused through the use of this site by: breach of contract, negligence, defamation, infringement of copyright or intellectual property rights.

This is the case whether or not we have been notified of such loss, unless it is specifically covered in any operative contractual terms and conditions.

Our insurance articles are intended to provide general insurance information and guidance only. We do not give advice or recommendations on specific circumstances or products. Purchasers from our insurance associates should ensure that their properties are insured for their full replacement values, including the contents, and that they are covered for full landlord risks.

Our financial, taxation and investment articles are intended to provide general financial information only. We do not give advice or recommendations on specific circumstances or products. We urge you to consult an Independent Financial Adviser (IFA) before making any important decisions about your finances. Any statement regarding financial services products and tax liability is based on legislation at the time the article is published.

The value of any tax benefits or reliefs referred to in our articles will depend upon your own individual circumstances and these amounts change frequently. You should always verify these values with original sources and/or consult a qualified accountant.

When investment performance is referred to you should always remember that past performance is no guarantee of future returns – the value of investments can fall as well as rise.

Where mortgages or secured loans are explained you should bear in mind that your property is at risk if you do not keep up repayments on a mortgage or other loans secured on it. All mortgages are subject to underwriting status and are not available to people under the age of 18.

We disclaim responsibility for all content and activities of linked sites. We would advise users to read the privacy policies when using linked sites.

Nothing in our publications, websites and Forum is designed to create any direct professional relationship (advisor-client) between the site and its users.

By using our services you accept these terms and conditions and agree to indemnify Landlord Action Ltd, its employees, agents, associates and partners against any breach by you of the terms of this notice. Further you agree to indemnify Landlord Action against any legal claim or demand brought by any third party (including all legal costs and expenses incurred) as a result of your use of this service.

Landlord Action Ltd acts as a marketing intermediary only, with the exception of direct sales through the web site. Although we do our utmost to advertise associates who provide the best possible products for the industry, we cannot be held responsible for any defects or poor service found. Use of any of the products provided or referred to on our websites implies a binding contract directly between you (the web site user client) and the respective associate / supplier.

Access to our Free Resources: The LandlordZONE® resources are supplied free courtesy of LandlordZONE®, or alternatively as a paid-for legal documents by a trusted third party. The free documents and information are supplied in good faith and are to be used at your own risk. In return, by opting into this service you agree to receive our email communications, including newsletters and mailers on behalf of trusted third party suppliers. You can unsubscribe if you wish but you will no longer have access to this resource if you do. Your email address is stored on a secure system and we will never share this with third parties – that’s an absolute promise.

Should any of the statements or terms and conditions in this disclaimer be determined illegal or unenforceable for any reason by a court of law then such statement, term or condition shall be deemed severable from this notice and the remaining statements, terms and conditions shall survive and remain in full force and continue to be effective, binding and enforceable.

We are concerned about the safety and privacy of our users, particularly children and vulnerable people. Parents should at all times supervise the access and use of these services by children. It is your own responsibility to determine which services are appropriate for yourself or your children. Always use extreme caution when revealing personally identifiable information.

Gender references may use the “she” or “he” “his” or “hers” or “its” pronouns interchangeably throughout our publications. No preference is given to either gender and of course laws apply equally to both.

The Jurisdiction is England & Wales.

By accessing and using the LandlordZONE® sites and forum (see also the Forum Terms of Use) you agree to be legally bound by these terms and conditions. Do not use these facilities and services unless you are willing to accept these terms and conditions in their entirety.

These terms may change from time to time. Please review them regularly to ensure you are aware of any changes made by Landlord Action Ltd. Your continued use after changes means you agree to be legally bound by these terms as updated and amended.

Please also read our Privacy Policy which contains important information regarding your use of these services.

Terms & Conditions – use of discussion Forums

Using the LandlordZONE® discussion forums implies full agreement to the forum rules, these terms and conditions and our privacy policy. If you are not willing to agree and fully comply you should not under any circumstances use the LandlordZONE® Forums.

See the Forum Rules here

The Forum Rules you agree to on Registration: Registration to the forums is free! We do insist that you abide by the rules and policies detailed on our Forums. If you agree to the terms, please check the ‘I agree’ checkbox and press the ‘Register’ button.

Although the administrators and moderators of LandlordZONE® Forums will attempt to keep all objectionable messages off the forums, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of LandlordZONE® Forums, nor Jelsoft Enterprises Ltd. (developers of vBulletin) will be held responsible for the content of any message.

By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar, sexually-oriented, hateful, threatening, or otherwise violative of any laws.

The owners of LandlordZONE® Forums reserve the right to remove, edit, move or close any thread for any reason.

By registering and using the LandlordZONE® Forums you agree to comply fully with the forum rules and not to post or encourage others to post any of the following: defamatory, libellous, illegal, threatening, harassing, abusive, obscene or objectionable material, rumours, unsubstantiated facts or hype either from or based on your own original sources, third party sources or from previously published material, unauthorised advertising or marketing material or spam infringement of another’s privacy, confidentiality or intellectual property rights, flooding the discussion forum, chain letters, computer viruses or any form of malicious software code, pyramid schemes or any other material or activity which may cause problems to us or to other users of the web site or forum.

By submitting your contribution you grant Landlord Action Ltd a perpetual, royalty-free, right and license to use, reproduce, modify, adapt, publish, distribute and exercise all copyright. If you do not want to grant these rights, please do not submit your contribution.

We will only republish posted material in context and will, whenever possible, contact you first, acknowledge and credit you as author, and act at all times with respect and appropriate discretion.

We will, using all reasonable discretion, remove without notice, alter or totally block information you would post on the forum where we feel we have good reason to do so, including for legal, presentation and space reasons, or when the information is out of date or offensive.

We do not have the time to routinely monitor or screen material on or relating to our web sites and discussion forum and therefore cannot accept liability for the material posted. Contributions made by visitors to the forum are not ours and are not routinely known to us unless they are brought to out attention.

If we receive what we feel is a reasonable and justifiable complaint about material posted we will remove the post promptly and may reveal the poster’s details to the complainant.

You warrant that material posted by you is your own original work and does not infringe any copyright or intellectual property rights.

You agree to indemnify Landlord Action Ltd against all legal fees, damages and other costs and expenses that may be incurred as a result of your breach of any of the terms of this notice.

We cannot commit ourselves to the time consuming task of searching for and removing, editing or updating any existing post or posts free of charge. Where a formal request is made to us there may be an administrative charge associated with this work.

The Jurisdiction is England & Wales.

Terms & Conditions – Tenant Credit Checks and Referencing


In conjunction with your application we will carry out searches with the licensed credit reference agency (or agencies) deemed appropriate and may ask them to check all or selected details of the application.

As applicant you expressly consent to the carrying out of searches and the retention of information obtained about yourself or your prospective tenants.

You expressly consent to us passing on the results of searches to a prospective landlord and other third parties for the purpose of assessing a tenant’s application, credit standing, insurance decisions, for fraud prevention or the tracing of debtors.

Where the prospective landlord or his/her agent is the applicant the prospective tenant MUST have consented to these terms in writing – normally by completing and signing a suitable tenancy application form.

The applicant agrees to retain a copy of the application form as continuing proof of the prospective tenant’s informed consent.

You provide accurate and complete information to the best of your knowledge and belief.

Applications by or for more than one party to an agreement will result in a connection being made between the two at the credit reference agency.

Payments must be processed before checks are carried out.

By submitting the application you automatically agree to these terms and conditions.

Do not under any circumstance submit applications for tenant credit checks and referencing unless you are willing to fully comply with these terms and conditions.

The Jurisdiction is England & Wales

Terms & Conditions – Purchased Items

By making a site purchase through LandlordZONE® you accept our terms and conditions which form the basis of your contract with Landlord Action Ltd.

By making purchases through the TenantVERIFY® website you agree to the terms and conditions published on the site.

None of these affect your statutory rights.

We reserve the right to refuse to enter into a contract to supply goods or services upon receipt of an order. A contract shall be deemed binding when you receive our confirmation e-mail.

Guarantee – In the event that you are not satisfied with the goods supplied from the LandlordZONE® site or the order is terminated we undertake to make a full refund if supplied goods are returned undamaged within 30 days of purchase.

We reserve the right to make a handling charge where a customer abuses our guarantee by persistently ordering and returning goods.

The Jurisdiction is England & Wales

We comply with the GDPR when retaining and processing personal data for the minimum period necessary in pursuit of our legitimate interests, forming the legal basis of managing our operation, and fulfilling any contractual obligations to you, as permitted under Article 6 of the GDPR and in accordance with our Privacy Policy here.

Terms & Conditions – Site Advertising

For our Terms and Conditions for site advertising – see Advertising Terms & Conditions

See our Privacy Policy