Landlords can pick up some tips on making renters happy at the first virtual Tenant Satisfaction Summit.

The free event brings together landlords, property managers, estate agents and real estate companies to discuss improving the experience in residential housing as well as PropTech, smart homes and the future of green cities.

Topics range from examining the past, present and future of property viewings with James Morris-Manuel (Matterport) and Karl Thomas (Foxtons), to John Stewart (NRLA) and Ellis Street (Folio) debating whether professional landlords will dominate the housing market. 

The summit – on 29th April – also includes six interactive breakout sessions where attendees can learn how to design highly desirable homes for tenants and how to manage property repairs and maintenance to keep tenants satisfied. 

They will also be able to message one another and schedule one-on-one meetings directly on Hopin, the virtual event platform. Companies already signed up to attend include Blackrock, Nuveen, BNP Paribas Real Estate, Knight Frank, Chestertons and Get Living.

The Tenant Satisfaction Summit is organised by PropTech start-up Kiko, which believes the estate agency sector still has some work to do.

CEO Valentin Scholz (pictured) adds: “The British government has made some effort to improve the lives of residents, like introducing tenant satisfaction surveys, banning tenant fees, and mandating minimum energy efficiency for rented homes – but the United Kingdom is still only the 18th in the world in life satisfaction.”

Free tickets for the event are available here.


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