Please Note: This Article is 2 years old. This increases the likelihood that some or all of it's content is now outdated.

Pets in lets:

New research from YouGov and Mars Petcare reveals that two-thirds of private renters who would like to own a pet are not able to do so because of restrictive tenancy agreements. This, they argue is contributing to the UK’s loneliness epidemic and they want the Government to go further by insisting that landlords allow pets.

“Two thirds of tenants are delaying pet ownership because of their landlord’s approach, contributing to nationwide loneliness epidemic and goes against the Government’s Loneliness Strategy published in 2018,” says the report.

“Landlords and a recent change in the law are preventing millions of people from enjoying the benefits of pet ownership and hindering the fight against loneliness via tenancy agreement restrictions,” the new research by YouGov and Mars Petcare UK indicates.

For tenants the unfortunate reality is that finding rental accommodation where pets are welcome is every bit as tedious as it’s always been. Most landlords see taking a pet along with their owners is a bit of a gamble. Those landlords who readily accept pets will usually lay down some pretty strict conditions.

The Government wants to encourage more landlords to take pets and has updated its Model Tenancy Agreement, often used by many landlords as the basis of the tenancy terms, accordingly. This is not a legally binding move, but based on sound research evidence the Government feels that allowing pets would be good for tenants’ health and satisfaction.

It is hoped that the revision of the agreement to remove pet restrictions will encourage more landlords to cater for responsible pet owners with “well behaved pets”.

The Government’s Loneliness Strategy in 2018 identified the beneficial role of pet ownership in combating the growing problem of loneliness in Britain, but while many of the 4.5 million households[1] in Britain’s private sector may want a dog or cat, two thirds (64%) of private renters surveyed, who would like a pet in future, say they have delayed getting one because of restrictions in their agreement with their landlord.

In addition, one in ten private renters surveyed said they had moved or given up a pet because of their pet being unwelcome, a problem highlighted by shelters such as Battersea Dogs & Cats Home.

Private renting has grown enormously in the last decade, with 1.7 million more households in the sector than before the financial crisis. Many of those are animal-lovers, keen to look after pets responsibly in their homes and enjoy the benefits of interacting with them. Yet of those private renters surveyed, only 43% said their current landlord offers a pet-friendly rental policy (for example allowing tenants to keep pets at the property).

Speaking in January this year, Housing Secretary, Robert Jenrick MP, issued a call to landlords to open up their properties to well-behaved pets[2], confirming that the Government is revising its model contract for renters.

However, the model contract is adopted by landlords voluntarily and therefore any change to the template will not be legally binding.

The findings of the poll also follow the introduction of the Tenant Fees Act in June 2019 which saw tenants’ security deposits capped at six weeks’ rent and landlords and lettings agents in England[3] banned from charging additional pet deposits to cover pet-related maintenance of the property. The unintended consequence of this is that many landlords are now charging pet owners higher monthly rents to cover this loss of income.[4]

Studies show that pets can play a unique role in addressing numerous problems, from poor physical or mental health to combating social isolation, for example by helping to create social interaction opportunities. Pet owners feel more strongly tied to their communities and are more likely to get to know their neighbours or get out and about to give a dog its daily exercise.

Those private renters surveyed by YouGov were clear on these advantages, with 82% suggesting that owning a pet would have a positive impact on their mental well-being and three quarters (75%) expecting it to have a positive impact on their physical health, at a time when pressure on NHS services is significant.

76% of people said it would make them feel less lonely in their home, while many (54%), including 61% of women, felt it would make them feel safer in their own homes. In October 2018, the positive impact of pet ownership was recognised by the Government in its Loneliness Strategy, which noted ‘the benefits of pet ownership and the role animals can play in supporting people’s social well-being’.

Yet while the benefits are undeniable, this new research shows large numbers are being denied the chance to realise these benefits, simply because they rent rather than own their properties. Asked if they would like to own a pet in future, 59% of private renters said they would be keen to do so, indicating that there is clear need for landlords to remove obstacles.

Additionally, more than half (53%) said they would be likely to consider a longer tenancy if pet ownership was supported by their landlord, indicating that a change in approach could offer landlords clear benefits including a wider pool of potential tenants.

A third (31%) of those surveyed who do have a pet and have moved into a private rented property since June 1st said they have had to pay additional costs or been subject to additional conditions in their contract, from higher rental costs to paying a lump sum on top of their deposit.

Yet while few private renters said they would welcome paying higher monthly rent in order to keep a pet (22%), more than half said they would be willing to pay a pet-specific deposit on top of a regular deposit to cover any damage in order to keep a pet (53%), or to fork out for additional cleaning services (50%). Responsible pet owners do not expect landlords to bear the costs – they just want the same opportunity to have a pet as those who own their own homes.

Despite the Government’s move to overhaul their model tenancy agreement, the decision to allow private tenants to keep pets will remain at the discretion of landlords. Mars Petcare UK is therefore calling on the Government to review whether there should be an overall ban to no-pet clauses in tenancy agreements in the UK, as is the case in countries including France, so that more people can enjoy the benefits of animals regardless of whether they are homeowners.

The company is also calling on the Government to urgently review the true impact of the Tenant Fees Act on pet owners, and to consider introducing an exemption in the law for pet-specific deposits, so that private renters wanting to keep a pet are not unfairly penalised with higher monthly rents.

Helen Warren-Piper, General Manager, Mars Petcare UK said: “At Mars Petcare we have always known that pets make the world a better place, which is why we have made it our mission to create a world where they are healthy, happy, and welcome. Our recent survey shows that many private renters would love to own a pet, but are unable to because of unfavourable tenancy laws.

We therefore believe that changing the rights of private tenants with respect to pet ownership, is an important step to creating that world. That’s why we are calling on the UK Government to work with landlords and tenants to find an improved way forward so that more people are able to enjoy the benefits of responsible pet ownership.”

Malgorzata Faras, Corporate Affairs Director, Mars Petcare UK said: “There is no doubt as to the many benefits responsible pet ownership can have, from improved mental and physical health to combatting feelings of loneliness that affect people of all ages across the UK. It is disappointing to learn that two thirds of private renters who want a pet have had to delay getting one because of restrictions in their tenancy agreements, when they should have the same opportunity as everyone else to have a pet and realise these benefits.

It is, of course, welcome that the Housing Secretary has acknowledged the need for landlords to enable pet ownership, but overhauling the model tenancy contract for renters is only a very small step in the right direction. It is time the Government took action to ensure that the law works for pet owners and landlords alike.”

Georgie Laming, Campaigns Manager at Generation Rent, the national campaign group for safe, secure and affordable private rented homes for all renters in the UK, said: “Pets are a large part of making a house a home and whatever your tenure you should be able to keep a pet. Tenants with pets are more likely to want a stable, long term home, which benefits landlords in the long run.

Whilst we welcome the Secretary of State’s commitment to updating the model tenancy agreement to make renting fairer for pet owners it’s clear that further measures are needed to guarantee the rights of renters to own pets.”

Mars Petcare UK is committed to supporting efforts to tackle the growing problem of loneliness in modern society. Through its world-leading research at the Waltham Petcare Science Institute, Mars has been exploring in more detail the effects of human-animal interaction and the positive impact pets can have on human health and quality of life.

Its report, Tackling Loneliness: The benefits of human animal interaction and taking the Government’s loneliness strategy forward, was published in early 2019, as the culmination of a wide programme of work.

The report was developed following consultation with industry-leading representatives from across different sectors, including the British Red Cross, Battersea Dogs and Cats Home, and Age UK, and include a series of recommendations for continuing policy development to advance the aims of the Loneliness Strategy, and achieve Mars Petcare UK’s ultimate goal of creating a world where there are no more lonely pets, and no more lonely people.

All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 1007 adults who are private renters. Fieldwork was undertaken between 3rd – 9th December 2019. The survey was carried out online.

For more information please contact: Olivia Rex at or +44 (0)20 7025 2300.

[1] ONS, January 2019

[2] Jenrick overhauls tenancy agreement to help end pet bans,, January 2020

[3] In Wales, Scotland and Northern Ireland, landlords can ask for a pet deposit in addition to the security deposit in order to cover any potential damage caused by a pet at the end of the tenancy.

[4] ARLA Propertymark, Landlords charge higher rents to pet owners to recoup losses, 4 September 2019

Please Note: This Article is 2 years old. This increases the likelihood that some or all of it's content is now outdated.


  1. The Govt forced LLs into taking a stand against pets when they prohibited extra pet deposits. Unfortunately it is really hard to tell a well behaved pet from an uncontrolled one and the damage a pet can do is significant. Once again tenants are reaping the rewards pf poorly thought through legislation.

  2. There’s a simple reason landlords don’t want to take the risk, and it is a risk, of tenants with pets and that’s the damage pets can cause. This damage might not be covered by the increasingly small amount of deposit landlords can charge. I no longer encourage tenants with pets. My tenants in the past have had birds, cats, dogs and fish all of which caused considerable damage and all left a mess, including excrement, for me to clean up, and damage to walls and flooring. All the pets, without exception, have left me as a landlord, out of pocket.

    The last tenant kept the dog in the conservatory which it had no choice other than to use as a toilet. This lead to the laminate flooring being so soaked with urine that it actually bent when I lifted it to put the whole lot in the skip. The dog had bounced around in its own excrement and then jumped up at the wooden door to the house and the door to the garden and in the process scratching grooves in the wood and leaving a big brown smear all over the lower halves of each door. There were also big dollops of excrement in the small yard, and again a big brown smear all over the French doors. The tenant had made no attempt to clear any of this up.

    I think everyone can agree on the benefits of owning a pet, but from my experiences, it’s the landlord who ends up paying for damage either because the deposit doesn’t cover the repairs, loss of rent whilst making the repairs, or both.

  3. Our one hope is that we are not required to give any reason for choosing not to let a property to a particular potential tenant. Thus if a tenant clearly has a pet don’t let to him/her.
    Problem pets are not confined to cats and dogs. I have seen a bedroom occupied exclusively by rabbits which were free to soil the carpet; and guinea pigs running free and able to do likewise. But the worst example in my experience is of a dog, a Colley-type mongrel, in cottage owned by a local charity of which I am a trustee. The dog is never taken for a walk and is confined in a small fenced area in the garden of he cottage. it barks as soon as it sees anyone, and will not be quieted. I an no dog psychologist but it clearly has mental problems. Imagine such an animal in a flat.


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