Alex Nolan, Senior Training Manager at NRLA, provides expert training on HMO management, tenancy processes, and rental sector legislative updates.
Alphaletz is designed to be a simple, cost-effective solution to these problems. Their mission is to free you from the burden of spreadsheets and paperwork, so you can free up time and keep an eye on your profits.
Established in 1860 to care for abandoned animals, Battersea aims to never turn away a dog or cat in need of help. In 2023, we helped 2,529 dogs and 2,450 cats across our three centres. Our work means we see day-to-day the many animal welfare issues facing dogs, cats and the people who care for them.
With over 170 locally-managed offices of letting and estate agents nationwide, Belvoir can provide you with the best service and advice to suit your needs
Ben is the Chief Executive of the NRLA. Prior to taking up his position at the NRLA, Ben was the operations director at Touchstone, part of the Places for People housing group, and was also the managing director of a leading deposit scheme in Northern Ireland. Ben is also a landlord.
David Coughlin is an entrepreneur, co-founder of the National Association of Property Buyers and founder and director of both National Residential and the Landlord Sales Agency. He’s one of the UKs most recognised private landlords, and best known for being a leading expert within the UK property industry, with over 20 years of experience.
The HFIS group started as a niche insurance broker focused on the private rented and aesthetic sectors in 1996. Now an established company of over 11 brands and services to the industry, the HFIS group includes Total Landlord, six time award winner of ‘Best Landlord Insurance Provider’ and Hamilton Fraser, ‘Best Specialist Insurance Provider 2023’. Over the years, they have grown to include government authorised schemes such as mydeposits and targeted acquisitions, extending our roots through partnerships with trade bodies and regulatory organisations.
Helen has been writing about property for many years and as well as writing for LandlordZONE and other property industry titles, has worked for Trinity Mirror’s local newspapers, and started her career at the Brighton Argus.
Kim has a strong background in the lettings industry, having worked in Property Management since 1999. Starting out as a Property Manager, she then worked her way through the ranks, spending several years at Countrywide Plc, before receiving her promotion to Director of Property Management and joining Romans in 2018. Now as Group Director of Property Management for LRG, Kim oversees the running of a large, national team who serve circa 60,000 tenancies across the UK, whilst developing the division’s range of services for new and existing customers.
The Landlord Sales Agency retains unrivalled experience in the landlord property sales industry having purchased over 300 buy to let properties over the last 15 years. Their expert knowledge provides them with a unique understanding of the challenges you face, both in running your properties and selling a property portfolio.
Since 1999, LandlordZONE® has been the UK’s leading landlord website, providing property news, advice, legal information and insight for the rental property industry. With over 60,000 members worldwide, LandlordZONE brings an online community of landlords and agents together and provides them with a forum for public discussion on the latest property news. Supporting the journey of a landlord is at the heart of what we do – the website provides free access to comprehensive, educational and reliable information that landlords can utilise throughout their landlord journey. We are dedicated to the publication of unbiased and factual news reporting, working with various property professionals to create a trustworthy, professional and respected community for anyone interested in property.
Leaders is one of the UK's premier estate and letting agents, with more than 100 branches across the country offering a host of property services.
MFB is an award-winning mortgage broker covering all areas of property finance, including buy to let, commercial, and homebuyer mortgages, as well as development and short-term finance. With over 33 years of experience, our team’s knowledge and expertise are unrivalled, making us the broker you can trust. We pride ourselves on our 4.9-star Trustpilot rating and strive to deliver excellence for every single client. When you work with MFB, we take the stress out of your mortgage application process. As a whole-of-market mortgage broker, we’ll find you the best rate for your needs, giving you confidence in your property finance decisions. We proudly recommend MFB as LandlordZONE's official Mortgage Broker Partner, recognising its expertise in the field.
Maria is a journalist who oversees the operations of LandlordZONE behind the scenes, producing news articles and content focused on the private renter sector. She delivers clear, well-researched, and engaging stories that connect with a wide audience, working alongside editor Nigel Lewis.
Michael Lever, also known as The Rent Review Specialist, is a commercial property surveyor and author specialising in rent review and business tenancy advice for landlords and retailers in England and Wales.
The National Landlord Investment Show is the UK’s Number One landlord & property investment exhibition. Our shows connect thousands of landlords, investors & property professionals and are a beacon for anyone with an interest in buy-to-let or the private rented sector. We have everything you could conceivably need as a landlord or potential investor, including Legal Advice, Finance Suppliers, Investment Opportunities, Tax Experts, Property Management, Education & Mentoring, Proptech, Furnishings / Decor and myriad other helpful services.
CEO of the UK's largest franchised property inventory management and property compliance reporting company - No Letting Go and CEO of Kaptur Software, mobile data collecting software for the property industry. A passionate supporter of the property industry. Previously developed the largest and most successful RE/MAX estate and letting agency in Kent and co-founded Search24 a specialist conveyancing search reports business.
Nigel Lewis is a property writer and editor with a 27-year track record working for national newspapers, magazines, websites and also leading content media agencies and portals. He has worked on a variety of titles including the Daily Mail and also edited Channel 4’s A Place in the Sun and Location, Location, Location magazines. Other roles have included being Head of Content at both PrimeLocation.com and Zoopla.co.uk, and he has appeared many times on TV and radio shows including the BBC’s One Show, LBC, Radio 5 Five Live and Talkradio stations. As well as editing LandlordNEWS he also writes estate agency websites, news platforms and leading property portals as well as for Phil Spencer’s MoveIQ platform. He also has one of the larger property industry followings in Twitter.
Paul Shamplina is the founder of Landlord Action.
We are a consumer redress scheme, authorised by the Government since 2014, to provide an impartial service that considers consumer complaints about a variety of property related issues. All property agents who carry out estate, lettings and property management work, have a legal responsibility to belong to a redress scheme and, if at any point, the consumer feels the service one of our members has provided falls short of what is expected, they may be able to raise a complaint. We also provide redress for other property professionals which includes landlords, and we offer dedicated tenancy mediation helping to resolve tenancy issues and prevent cases needing to go to court. Please note the Property Redress Scheme is not a regulator or an enforcement agency.
RWInvest is an award-winning property investment company with over 17 years of industry experience and an extensive track record of successfully completed housing projects.
Ryan Shaban is a skilled paralegal at Landlord Action with a strong background in civil litigation and property law. He has successfully navigated contentious disputes, including possession claims and debt recovery. Along with experience in the property licensing sector, he has developed a sharp understanding of property regulations and legislation. Currently en route to qualifying as a solicitor, Ryan offers insightful perspectives on the evolving landscape of property law.
Sean Hooker is the Head of Redress at Property Redress. He is a Qualified Adjudicator (ACIArb), CEDR Accredited Mediator and has a Professional Award in Ombudsman and Complaints Handling Practice (Queen Margaret University and Ombudsman Association).
In-depth knowledge of tenancy deposit schemes, end of tenancy deposit resolution and complaint handling. With over 11 years in the industry and an understanding of some of the challenges faced by landlords, agents and tenants my training focuses on best practice evidence for negotiation, early resolution and adjudication.
I have been a qualified solicitor since 2010 and have worked with HFIS since 2012. With nearly two decades of experience in the lettings industry, I oversee the day-to-day operations of several key schemes at HFIS, including the mydeposits tenancy deposit protection scheme, Property Redress - the government-authorised consumer redress scheme for sales, lettings, and property management agents, and Client Money Protect, the largest client money protection scheme for independent property agents. Throughout my career, I have worked at the forefront of the significant regulatory and industry changes that have shaped the lettings sector over the past decade.
Having built up a small portfolio of these properties he managed them alongside his full-time career in further and higher education. Tom subsequently founded the first landlord website in the UK back in 1999 – LandlordZONE – and is also a recognised writer on the subject of residential and commercial property. Tom has been a regular contributor to real estate journals, blogs, and a speaker at property events for nearly 20 years and now spends his time researching and writing articles for LandlordZONE. He is also regularly quoted in articles.
Starting as an insurance broker in 1996 specialising in property and medical indemnity insurance, these two sectors remain at the heart of everything Total Landlord does. With over 25 years’ experience, Total Landlord continues to raise industry standards, deliver outstanding customer service, and find innovative and practical solutions for their customers’ unique needs. Total Landlord have always been there to help to support the things that matter most and provide a lifetime partnership with our customers.
mydeposits was founded in 2007, giving landlords, agents and tenants an alternative to the other two deposit protection schemes. Now, over a decade later, mydeposits are proud to still giving you a choice by offering all two types of deposit protection, insured and custodial.
AI and automation will make legal requirements under the Renters’ Rights Act manageable, predicts a technology expert.
Landlord Action has reported its busiest month in more than two years, with instructions from landlords to serve eviction notices up 62% year-on-year.
The government has no idea how the Renters’ Rights Act will impact the tribunal that considers rent appeal cases, says David Smith.
Scottish politicians have lamented the lack of younger landlords and called for the sector to be given more respect.
Property monitoring technology provider ResiSure has been appointed as a recognised supplier by the NRLA
Software firm Qualisync has launched AskLettie - a WhatsApp-based reporting and 24/7 tenant triage tool to manage repair requests.
Landlords rush to sell as the Renters’ Rights Act brings stricter rules, bans no-fault evictions, and introduces heavy fines by May 2026.
Student landlords are about to experience one of the most significant policy shocks in decades as the Renters’ Rights Act 2025 (RRA) hits them hardest
Paul Shamplina has poured water on the government’s assertion that evicting anti-social tenants should be easier after 1st May.
Rents continue to rise at a historically high rate and the Government’s renting reforms are to blame, a leading estate agency has said.
Europe’s first rent-to-own real estate fund is buying up rental properties from big landlords exiting the market.
West Midlands mayor Richard Parker has welcomed stronger powers in the Renters’ Rights Act to clamp down on rogue landlords.
The Mortgage Works is cutting rates on selected buy-to-let products by up to 0.20 percentage points.
Short-let landlords would have to charge guests a nightly fee if Rachel Reeves goes ahead with plans in the Budget.
Tenants have been urged to check carbon monoxide alarms and heating systems to prevent illness and death from gas poisoning.
A councillor in Southwark has been forced to resign after it was discovered that two of his rental properties are not licensed.
Landlords have been warned that the window to serve a Section 21 notice is closing before the Renters’ Rights Act kicks in.
A company tasked with housing asylum seekers by the Government has received a £10,000 fine for ‘serious breaches’ of housing regulations.
Local councils fined landlords at least £26.4 million from 2022 to 2024 for housing offences.
Reeves’ slip-up proves it: selective licensing is a costly, complex trap for landlords. Don’t assume agents handle compliance - check everything.
More than half of landlords (51%) who’ve made renovations during the last five years regret their decision.
The NRLA refused to be included in the government’s Renters’ Rights Act press release in protest about a lack of detail around reforms.
The extra importance of doing thorough tenant verification checks under the Renters' Rights Act
Landlords and agents will have to provide tenants with official guidance from the Government about their new rights under the Renters’ Rights Act.
The contentious legislation will see rents rise as HMOs become more popular among landlors than traditional lets, it is claimed.
LandlordZONE wins Best Property Education Provider 2025; Paul Shamplina earns Best Seminar Speaker & Special Recognition awards.
Councils will get new enforcement measures and investigatory powers on 27th December so they can gather evidence about errant landlords.
Landlords and letting agents have been given details of how the ban on 'bidding wars' will work in practice.
“Sell your property fast with Landlord Sales Agency – up to 90% market value, zero fees, and before Christmas!”
Landlords and agents who don’t follow rules under the Renters' Rights Act have been given details of the tough penalties they face.
Labour is to begin setting the various parts of the Act live through secondary legislation and new regulations in six months' time.
A rogue landlord with a history of housing breaches has been handed a modest £1,963 fine after failing to license seven HMOs.
More private and social landlords are seeking to evict tenants, but the achingly slow courts system means fewer evictions are going ahead.
Data gleaned from a property intelligence service has helped to convict a rogue landlord and property firm.
New research has revealed a disconnect between what landlords want and lenders’ specialist buy-to-let products.
Wajid Hussain was found to have illegally evicted the unnamed tenants from their home despite their belongings remaining within the property.
New research by Inventory Base revealed that 2,334 HMOs in England contain a Category 1 hazard.
OSB Group has launched Rely to provide a faster and simpler buy-to-let lending journey for brokers and landlords.
Wandsworth Council is getting tough on landlords who’ve failed to meet its new licensing scheme standards.
Introducing National Insurance contributions on rental income could significantly impact landlords’ profits, says Hamptons.
Lloyds Living is reported to have reached a landmark £2 billion valuation on its more than 7,300 rental properties.
Landlords wanting to convert homes into small HMOs in South Tyneside now need to apply for planning permission.
The upmarket agency reckons tenant demand and rents will soon begin to soften as 'pandemic affect' wears off.
Homelessness charity Crisis has announced plans to become a landlord as it hits out at those exploiting the demand for temporary accommodation.
Rent Smart Wales has insisted it doesn’t let non-compliant landlords “get away with it”.
A landlord with a large international property portfolio exposed his tenants to poor and dangerous conditions in an unlicensed HMO.
HM Revenue & Customs is stepping up a gear with its war on tax evasion - it’s armed with some powerful new tools - artificial intelligence
A new government guide to the Renters’ Rights Act labels Section 21 evictions a “scourge”.
Landlords are feeling peeved that Housing Secretary Steve Reed failed to acknowledge them in its Renters’ Rights Act publicity.
Rightmove has revealed its ambition to become a big player in the rental market by using a raft of new tools and features.
Landlords have warned that higher taxes on the private rented sector will have serious consequences for the already-wobbling economy.
Rachel Reeves has apologised for letting a Southwark property without the required selective licence — it was an “honest mistake”, she says
The Renters’ Rights Act is here. From Dec 2025, digital records are a must - landlords need to act now to stay compliant.
Tenants could be afraid to complain about poor conditions due to the threat of rent rises - despite gaining new rights, MPs heard.
A Surrey council has vowed to put pressure on HMO landlords - including those who have forked out for a licence.
More tenants are to be helped out of the private rented sector and onto the property ladder following an announcement by credit score giant Experian.
MPs have called on the government to tighten planning rules for HMOs amid reports of frustration among their communities.
Landlords have been encouraged to put aside personal views and consider if a particular pet is compatible with their property.
Portfolio landlords snapping up rental properties from small landlords has sustained buy-to-let sales in 2025.
Landlords in Wales could soon need a licence for holiday lets as the government bids to level the playing field with the PRS.
Landlords: stay compliant with legal obligations like safety checks, licences, deposits, and tenancy docs, plus follow best practice.
Finance experts believe landlords will elicit little sympathy if the Chancellor decides to go ahead with a rumoured tax grab.
A licensing expert has called for a national scheme to simplify councils’ disjointed approach to handing out justice for licensing breaches.
Chartered surveyor Clive Scrivener says properly regulated leasehold remains an efficient and proven structure for complex residential buildings.
North Warwickshire Council wants to restrict HMOs despite its very small percentage of shared housing.
Justice for Tenants has predicted a surge in Rent Repayment Order claims following the Chancellor’s failure to get a licence.
Paul Shamplina has warned that the Renters’ Rights Act could prove catastrophic for landlords trying to evict non-paying tenants.
RICS UK survey identifies a clear shift in mood across the commercial property sector
The Renters’ Rights Act ends Section 21 “no-fault” evictions; landlords must now use Section 8 grounds, with longer notice periods.
Rachel Reeves’ admission of breaching housing law neatly illustrates the challenges landlords face in keeping up with legislation.
Landlords across the country are enjoying better profits and yields than they have for several years, new research shows.
“Landlords rush to sell ahead of Renters' Rights Bill as taxes, rates, and reforms squeeze profits. Time to act is now.”
Landlords learn practical strategies to navigate 2025 property tax changes, from inheritance tax to SDLT and CGT planning.
Landlords have been warned to avoid the spread of phantom rumours about the Renters' Rights Act.
The London lettings agency at the centre of the Rachel Reeves selective licensing scandal has released a statement.
Landlords in Hillingdon will have the chance to comment on a new borough-wide additional HMO licensing scheme.
The Chancellor has been accused of “glaring hypocrisy” by a landlord impacted by the licensing scheme she pushed for in Leeds.
Many claims the Renters' Rights Act is pushing more landlords out but George Osborne's Section 24 changes are the real culprit, says expert.
Chancellor Rachel Reeves has apologised to the Prime Minister for failing to get a selective licence for her London rental property.
The day of the long-awaited abolition of Section 21 “no-fault” evictions has finally arrived
The Law Society has warned that the courts aren’t ready for an expected rise in hearings created by the Renters’ Rights Act.
Most of Westminster’s private landlords will be covered by a huge new selective licensing scheme when it launches next month.
An Edinburgh landlord has been fined for renting out an unlicensed flat in the first prosecution under the country’s short-term lets licensing scheme.
A startup on a mission to revolutionise student rentals aims to sign up one million students within the next year.
The government has squandered a chance to help both animal-loving tenants and landlords, according to pet campaigners.
The Mortgage Works is improving its application process and speeding up lending decisions for landlords.
Landlords and agents face a draconian and new set of investigative powers given to councils by the Act.
The huge reforms that the Act bring in are now law although secondary legislative and regulatory changes will be needed to make it go live fully.
Islington to increase coverage to ten wards and raise the scheme's per-property fee to £850.
The government has promised to publish a timetable on when Awaab’s Law will include private landlords.
Landlords in Northern Ireland will soon have to pay more for an HMO licence as part of a crackdown on the sector.
Landlords and tenants are both feeling the pinch as affordability remains stretched across the PRS.
The prospect of the passing of the Renters Rights Act means for many landlords, the exit lights are flashing
The Renters’ Rights Bill is almost here. Change is certain but timing isn’t. Now’s the moment to prepare, not pause.
Landlords in Bury hoping to convert their property to an HMO could soon have to meet tougher planning restrictions.
A new AI tool aims to help renters secure a rental property by sending alerts to their inbox before other platforms.
A group of six leading freeholders and property industry groups have failed in their High Court bid to reverse last year’s leasehold reform legislatio
The Telegraph appears to be at odds with its readers after a supportive article about rental reforms drew widespread opposition.
London’s 20% affordable fast-track aims to revive stalled sites and boost housing starts, but delivery - not policy - will be the real test.
Local councils are using arm’s-length companies to serve Section 21 eviction notices, impacting landlords ahead of upcoming legal changes.
House share availability has dropped by almost -60% in some parts of England, sparking fears of an HMO landlord exodus.
The Renters’ Rights Bill will be back in the House of Lords on 14th October for its final stages before becoming law.
Landlord Janice Pope was ordered to pay nearly £3,500 after ignoring the threat of legal action.
Two letting agents have been expelled from The Property Ombudsman after failing to transfer rental payments received from tenants.
Polystyrene Ceiling Tiles - is it legal to have these tiles in the kitchen of a rental property?
Scores of private landlords in Basildon could have to pay a licence fee if the council goes ahead with a selective licensing scheme.
Nearly 60% of BTL landlords have no intention of selling any properties in the next 12 months.
The Renters’ Rights Bill isn’t likely to return to Parliament until after the party conferences in mid-October.
A man who took revenge on his former landlord by setting fire to his garage has been handed a five-year sentence.
Assignment is when an existing and ongoing tenancy is transferred from one tenant to another. The person who transfers the tenancy is the assignor� and the person who the tenancy is transferred to is the assignee�.The outgoing tenant transfers his rights and obligations under the tenanc
Latest Research Suggests Basement Flats Are Safe As HousesBasement flats in West London have been found to be as secure from intruders as other types of apartments, according to research carried by Basement Flats, a newly-launched London publication.The magazine, which features news and informati
My Commercial Lease Agreement is coming to an end soon and my tenant has served on me a Section 26 Notice What is this and what should I do?
Question: Tenant Blacklists. I've had a very bad experience with a tenant and would like to put him on a black list so that other landlords don't have the same experience that I've had. How do I go about this?Answer: We often get asked this question.Although there have been several attempts by di
Sub-letting leasehold - I want to rent out my leasehold flat but the managing agent says the freeholder wont allow it. I know that other flats in the block are rented out, so what can I do? Landlords usually prohibit sub-letting to safeguard the interest.Landlords usually prohibit sub-letting
Question - Rent Review - my landlord is asking for far more rent than I expected on review. Am I obliged to pay this?Answer - Commercial leases are contractual - the parties agree to and are bound by its clauses and that includes rent review provisions.The rent review process is a way of periodic
Re-selling Energy - As a landlord am I able to make a profit by re-selling electricity or gas?</h2>Resale of Gas and ElectricityThe maximum amount that Residential Landlords or resellers� are permitted to charge for gas or electricity is the amount they
Providing a Reference - I have been asked to provide a reference for one of my tenants who is moving on. What is my legal position in this and am I putting myself at risk if I say he was a bad tenant?</h2> Referencing (seeking verification of a tenants past performance) is an increasi
Misrepresentation - We recently rented out our rural cottage to a couple. As they wanted to use their computers I said it was possible to get high-speed broad-band. I thought this would be possible but it seems it is not at this time. The couple are now claiming that I misled them and that
I'm receiving mail for previous tenants and some of them are from debt collectors. Will this get my property black listed and cause problems for my current tenants and myself in the future?</h2> It's fairly common to have mail arriving for months and even years after residents have left,
Long Term AST - My prospective tenant has asked for a tenancy term of 6 years. Can I use the usual Assured Shorthold Tenancy agreement for this?</h2> The Assured Shorthold Tenancy is the default tenancy for residential lettings and since October 2010 this applies to rents up to �100,000
Question: How long should accounts be kept to satisfy the authorities, things like accounting files, invoices and tax records, as a property landlord?Answer: You must keep your records for 6 years after the tax year to which they apply, whether or not you complete a tax return.It's a good idea, a
Expiry of Section 21 Notice - I have served a Section 21 (s21) Notice on my tenant but don't wish to start proceedings immediately. Can I wait without the notice expiring?Once a Section 21 notice has been served correctly it continues indefinitely, until such time as the tenancy is ended, either
Covenant and Covenant Strength - What is a legal covenant and what is the significance of the terms in relation to rental property and lettings ?</h2>The term covenant can have several meanings and has biblical origins but it is of particulalry significance
2 years ago I purchased a company with a 10 year lease from my ex boss, on a 10 year lease, the lease was set up by a solicitor. After 2 years the business is struggling and is not viable. I feel that my solicitor ill advised me as there was no break clause mentioned. Where do I stand on t
Good Left in the Premises or Uncollected GoodsFrequently, tenants leave goods after their tenancy has concluded or when they have abandon the premises during a tenancy. Uncollected goods and possessions left or abandoned in premises by tenants can pose a real problem for landlords.
<h1 Standing Order</h1>What are Bankers' Standing Orders?</h3><ul <li Standing Orders allow landlords to automate the process of collecting rents</li> <li They safeguard tenants in that the landlord cannot change the payment amount, as is the case with direct debit
The Possession Procedure - 1988 Housing ActThe possession procedure under Section 8 of the Housing Acts 1988 & 1996 is known as the Section 8 Route and is available to landlords where the tenant is in breach of one or more terms of
Renting or Leasing Commercial Property Renting commercial property usually represents a major part of the operating costs involved in running any business. If you include surveyor's and solicitor's fees, rent, business rates, insurance,
Types of Tenure: A tenancy gives the tenant a legal interest in the land and property - in effect, legal ownership for the period of the tenancy. Tenancies can take several forms: <ul <li Rent Act or Regulated Tenancies - pre </li> <li
<h1 Joint or Single Shared Tenancies</h1>Shared House (Joint Tenants) or Individual Rooms (Single Tenants)? Where a landlord lets to multiple and usually unrelated tenants there are two main ways of doing this:(1) As a Joint Tenancyng
These are tenancies that fall outside the scope of the Housing Acts (1988, 1996, 2004), including the Regulated Tenancies, Assured Tenancies (AT) and Assured Shorthold Tenancies ASTs.In the case of a common law residential tenancy , the tenant's rights and obligations are ma
What are Business Tenancies ?A tenancy is an "estate in land", granted for a determined period of time (term of years or fixed term - 6 months,1 year, 21 years, 99 years etc) or a specific period (a periodic tenancy - yearly, monthly, weekly, even daily).In return for the "time lim
Landlord's Duty to Ensure Installations are SafeAll Landlords have a common law duty to ensure that gas installations and appliances supplied with their properties are safe. Tenants also have certain legal obligations when it comes to gas safety - see below.I
Landlords' Gas and Electrical Safety Certificates:As a landlord, or as a letting agent acting on the landlord's behalf, you have a legal obligation to ensure that your accommodation is completely safe for your tenants.Several statutory regulations and general common law requirement
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