Mishandled pet tenancies could cost landlords thousands of pounds in repairs, warns inventory services provider No Letting Go, whose CEO Nick Lyons says ‘blanket bans’ on pets will soon be a thing of the past.

Those who allow pets in their properties should get good insurance, compile a detailed inventory and make regular inspections to avoid being caught out, he says.

As well as the obvious need for extra cleaning and banishing animal smells, they need to be vigilant in identifying property damage caused by pets; claw marks on doors, torn and frayed carpets at the bottom of stairs and pet hairs on the back of curtains and blinds are often found by inventory clerks carrying out property visits.

Landlords also might have to deal with the expensive and destructive problem of pet urine on carpets.

MP Andrew Rosindell’s Dogs and Domestic Animals Accommodation Protection Bill was recently stalled at its second reading due to Covid issues, and although the government has rewritten its model standard tenancy agreement to include more pet-friendly elements, its new terms and conditions are voluntary.

Property damage

Despite this, as tenant demand for pets rises, landlords must have the measures in place to deal with the increased risk of property damage says Lyons (pictured), founder and CEO of No Letting Go, who believes we’re moving towards a scenario where blanket bans on pets are no longer an option.

He adds: “With this in mind, it’s time for letting agents and landlords to start preparing for a more pet-friendly PRS by making sure they have the right insurance in place, compile a detailed inventory and monitor damage through regular property inspections.”

Adds Lyons: “Having the necessary records and evidence of damage can make it easier for repairs and maintenance costs to be recouped from a tenant’s deposit at the end of a tenancy.”


  1. Tenants must get ready for higher rents if they want pets. Why should a landlord get insurance for somebody else’s risk? And then have to claim on that insurance for somebody else’s negligence or accident?

    Regular property inspections to assess pet damage – how often? Monthly? How much will it cost a landlord to have an agent go in and inspect regularly? Would the inspection include the lifting of carpets to check for urine stains on the underlay? Would it include checking for fleas which are difficult to find? Inspecting skirting boards and curtains for fur? Slobber on windows and doors? Poo on the lawns? Smell? Dirty scuff marks where the dog comes in and rubs against the door frame? And then what does the landlord do about it? I asked a tenant to clear up after her dog, but she didn’t.

    Adds Lyons: “Having the necessary records and evidence of damage can make it easier for repairs and maintenance costs to be recouped from a tenant’s deposit at the end of a tenancy.”

    Lyons clearly has no idea about the amount of damage a pet can cause – thousands in the last pet damaged house I had to repair. To replace ruined, urine soaked flooring alone can wipe out the whole of a meagre 5 weeks’ deposit.

    The bill for pet damage ultimately lies with the tenant.

  2. Again the rent and deposit will increase. This is another scam in the uk . For the private government with there hands in the insurance industry. Like the hmo licence fee which was the main reason rent increase by almost 40%/50% . I remember the last house we had to rip out the wooden beems because of the dog urine. Never will i let pets in my house. My advice to investors to look abroad to invest.

    • Yes look abroad…but our Greed sees higher rents and capital gains as a barrier…versus more tenant rights and coporatising of the private rented sector……go where you are treated best….where the landlord is treated with respect….where exactly ?

  3. If I lose the right to choose my tenants (ones without pets) then I want the right to insist the tenant has insurance to cover the damage their pet might make. Why would I insure that for someone else? How bizarre. 5 weeks deposit is there for the usual stuff at the end of a tenancy, not the added damage that will most likely be cause by a pet. Utter nonsense, again!

  4. Utter nonsence as others have said. Smells left by pets cannot be evidenced. How do you photograph a smell to provide proof of any smells to the deposit schemes adjudicators?
    Can’t be done can. Unless adjuicators visit a property they cannot know if a smell is there or not & so cannot award deposit funds for damages to a Landlord.

  5. I just can’t see any way this will work. Even the best pets don’t clean after themselves. I don’t want the hassle of buying insurance and then claiming. Neither do I trust the pet owner. I own the house. I can stipulate ‘no smokers’, because of the damage caused by smoking, so why can I not protect myself from other causes of damage. I am not anti-pet I just feel there is a time and I place.


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