British Gas engineers found 26,000 unsafe or dangerous gas and electric appliances in UK homes during the first eight months of the year even though, LandlordZONE has been told, this includes rented properties, suggesting many PRS homes are still failing to meet basic safety standards.

Centrica, which owns British Gas, has also said many of these unsafe appliances included gas boilers despite the requirement that a landlord must provide a gas safety certificate each year for such appliances.

The research has been released by British Gas to tie-in with the tenth annual Gas Safety Week, which is currently under way (14th-20th September).

Despite the fact that the data includes rented homes, the research also revealed that the average person in the UK hasn’t had their gas appliances serviced by a qualified and gas safe registered engineer in more than 18 months – despite a fifth believing they might be faulty or dangerous.

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LandlordZONE asked Centrica if it knew how many of the 26,000 dangerous appliances were in rented properties, but we have been told this information is not available, and only that ‘the data does include rented as well as owned homes’.

Safety basics

But the survey also revealed astonishing ignorance of home safety basics, with a fifth saying they didn’t even know that annual boiler services are recommended, and a third saying they had no idea that being able to smell gas can be an indication that something is unsafe.

With half of those polled saying they never worry about the safety of the gas appliances in their home, British Gas says it is using Gas Safety Week to help raise awareness and understanding – specifically the importance of having carbon monoxide detectors installed.

As well as the legal requirement to provide tenants with a gas safety certificate, the NRLA is reminding landlords that they are responsible for making sure all gas appliances, including the installation of pipe or flues, are maintained in a safe condition throughout the entire time the property is occupied.

Find out more about Gas Safety Week.

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5 COMMENTS

  1. “British Gas engineers found 26,000 unsafe or dangerous gas and electric appliances in UK homes during the first eight months of the year even though, LandlordZONE has been told, this includes rented properties, suggesting many PRS homes are still failing to meet basic safety standards.”

    It might include rented properties but that does not suggest MANY PRS homes are still failing to meet basic safety standards. There are no figures included so may be it was just 2 or 3.

    “Centrica, which owns British Gas, has also said many of these unsafe appliances included gas boilers despite the requirement that a landlord must provide a gas safety certificate each year for such appliances.”

    Many of these unsafe appliances include gas boilers – how many? This sentence implies that the unsafe appliances are mostly PRS gas boilers and that landlords are not providing safety certs. Without statistics or references to back up the article nobody can draw their own conclusions. A gas safety cert is there to ensure the appliances work properly and sometimes an appliance comes to the end of its life and will fail whether it has a cert or not.

  2. What a non story. Scaremongering at it’s best. You have no idea if this was more than one boiler in 26000 that was found to be in the PRS. Why publish a story when there are no figures available? Weird.

  3. Ex-British Gas employee who knows from experience that engineers were given financial incentives to sell a new boiler to a customer. No idea if it still goes on, though, but draw your own conclusion.
    If in doubt, get a second independent opinion.

  4. Strange that this wooly bunch of facts comes from the companies that will gain the most from all the “essential repairs” required to receive re-cert. Scaremongering and monopolising I would suggest.
    Lets hope that all responsible landlords and private owners that may be duped into believing they have to have work done turn to local certified tradesmen rather than BG.
    I personally have found it very difficult to get a re cert during Covid due to social distancing ect but it would appear that BG may not have had as much respect for peoples well being if they have visited all these properties during this time.

  5. As above, carefully worded scaremongering.
    Also, I’ve seen a couple of examples of BG’s infamous “scare a granny” tactics – one against my own mother. For her, the engineer told her that the boiler was very dangerous and not repairable. Firstly, anyone with even basic engineering knowledge would be able to tell that the fault was not particularly serious and could not result in PoCs (Products of Combustion) getting into the house. Secondly, we got a local independent in who declared that there was nothing wrong – and we cancelled the over-priced replacement BG had got her to sign up for. The boiler was ready for replacement – we got the local independent to do it, and it was half the price of BG.
    Also, it’s important to remember that “failed” could mean anything from a really minor fault to something very serious. So unless they break those stats down a bit, it could mean 25,999 appliances were “not quite” in spec but they failed them anyway – and their story would still be technically true.
    Note, I’m not trying to understate the risks – just to put things in perspective. I once got branded as a murderer on one forum by some clueless (claimed to be) Gas-Safe registered people for actually challenging their patently nonsense statements (one claimed that the only safe limit for CO is ZERO – ignoring the fact that there’s background levels in the atmosphere and the human body actually produced tiny amounts !)

    But yes, fully agree with above. Usual BG scaremongering for it’s own benefit.

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