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Charlotte Flashman

Lead Case Officer, Property Redress

Charlotte began her career in litigation and professional negligence before joining mydeposits as an adjudicator in 2011. She moved to Property Redress Scheme in 2021 as Lead Case Officer, overseeing service quality, compliance, policy, and technical standards. Charlotte is passionate about using redress insights to raise professional standards and drive fair, consistent practices across the property sector for agents, landlords, and consumers.

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