Landlords have been heavily criticised by Shelter within a scathing report into the PRS in which it says over a third of rented homes are sub-standard.

Launched today, Shelter’s major report interviewed 5,177 tenants in the PRS last month and was conducted by YouGov.

It reveals that half said their home hasn’t made them feel safe during the pandemic, that 19% (or 1.6 million people) have been struggling to pay their rent and that 35% (3.6 million) live in poor conditions with electrical hazards, pests or damp.

The charity claims its research shows how badly ‘decent, affordable social homes’ are needed as too many private renters continue to spend the pandemic stuck in ‘poor-quality, expensive and overcrowded accommodation’.

It chief executive Polly Neate says: “Before a thundercloud of homelessness breaks over us, the Chancellor needs to be as swift and bold on housing as we’ve seen him be on jobs. 

“By turbocharging investment in social housing today, we can build ourselves out of this pandemic and lay the foundations of a better future.”

Shelter’s report calls for a rescue package of £12.2 billion over the next two years to fund an additional 50,000 new social homes.


“It is important not to demonise landlords, many of whom have worked closely with their tenants during the pandemic and lockdown to reassure them about the security of their tenancy despite facing considerable financial uncertainty themselves,” says leading property management firm Ringley.

“The government cannot expect buy-to-let investors to subsidise renters indefinitely [who] are now facing higher loan repayments as loan repayment holidays did not extend the term but increased the cost.”

Read more stories about Shelter.


  1. I wonder if Shelter asked the non-PRS the same questions?

    “It reveals that half said their home hasn’t made them feel safe during the pandemic, ” Why? Was the virus banging on the doors and windows to come in?

    “Launched today, Shelter’s major report interviewed 5,177 tenants in the PRS last month and was conducted by YouGov.” Surely this is a self-selection group of responders. It must have been done online so I suggest ‘interviewed’ might not be the right word.

  2. Load of poppycock as usual.
    Regulations are already in place to deal with the ‘issues’ reported.
    How would the average tenant know what an electrical hazard is?
    Example- I had a tenant who complained the socket MCB kept tripping so I sent an electrician to investigate, he found 6 extension leads all running outside permently running pond pumps, fairy lights, flood lights etc all from one double socket in the house which had an adaptor in it to take another 2 extension leads running 4 fish tanks, TV etc etc.
    Example- pests?
    Another tenant had 4 dogs and 6 cats unknown to me and rabbits all running around the house and complained of flie infestation.
    Example- damp, tenants filled the outside vents for a suspended wooden floor with expanding foam then complained about mould/damp on the inside.
    Without the full facts and expert investigation of these issues shelter mention than it is just made up cobblers by tenants/shelter with an axe to grind.
    CV19 only attacks tenants on benefits so us rich fat greedy landlords will be fine, I send Jeeves to fetch my fags, McDonalds and Carling anyway.

    • Wouldn’t it be nice if Shelter supported landlords who would then be able to support tenants?
      Your examples are almost the same as some of mine – funnily enough.
      Electric – the T plugged in his charger by forcing the two pins into the English socket and that caused a ‘fire’. Of course we went round asap, but what had happened was he had cracked the socket front and decided to put a new one on and wired it up all wrong. Dangerously wrong!
      Pests – T got cats in a no pet property, cat got fleas and the fleas attacked the next tenants.
      Damp – the usual; tenants drying clothes on rads and not opening windows. T denied drying clothes on rads and when I looked there was wallpaper pealing off and undies and socks fallen behind the rads.

      And so it goes on…… and on…. and on …

      These things must also happen in the social sector and there must be a higher number of tenants with issues because there is a higher number of tenants in social housing.


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