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Total Property launches innovative new platform for mydeposits

Leading private rented sector expert, Total Property, has launched an innovative new platform for its mydeposits custodial scheme members this week. This follows the brand launch of Total Property, part of the HFIS group, in February, which brought all group property products and services under one roof.

The new platform incorporates features that are inspired by feedback from mydeposits members and designed to overcome pain points that members have raised, saving time, streamlining communication, and increasing ease of compliance.  

As part of the new Total Property platform, tenants are also given the choice to be able to donate any accrued interest to the chosen property charity, Centrepoint.  

“I am delighted to announce that our new Total Property platform is now live. This launch is a historic milestone for mydeposits and the HFIS group. Since mydeposits began in 2007, we have been steadfast in our commitment to providing the best possible service for our customers and have always sought to offer innovative solutions to streamline processes and support constructive communication across all parties. The launch of our new platform is the culmination of our vision to transform the way landlords, agents and tenants interact with us. And this is just the beginning! We will continue to keep you updated as we move through our platform upgrade roadmap and new features are released.”

Eddie Hooker founder and CEO of mydeposits

The launch of the Total Property platform brings to life the first stage of a major digital transformation project which will eventually provide a comprehensive suite of property products, advice and services to support landlords, agents and tenants throughout all stages of a rental lifecycle.  

This first of many platform upgrades includes innovative new features including how to download protection history, prescribed information and payment history, that will help make managing deposits, compliance and communication straightforward. From setting up and protecting a deposit, editing a protection and renewing tenancies to starting a release request and negotiating with tenants, the Total Property platform represents a long-term commitment to improving the property management space.

Visit Total Property for more information at  


Deposit protection scheme