Local councils paid private landlords, letting agents and companies 87% of their temporary accommodation budget for homeless households in 2019/20.

New Government figures show that councils spent almost £1.2 billion providing temporary accommodation for these households between April 2019 and March 2020 – up by 9% in the last year and 55% in the last five years.

The amount paid to landlords and agents has risen by 66% in the last five years from £621 million in 2014/15 to £1 billion in 2019/20. 

Shelter points out that more than a third (38%) of the money paid to landlords and agents was spent on emergency B&Bs – £393 million; spending on emergency B&Bs has increased by 73% in five years.  

Chief executive Polly Neate (below) believes the decades of failure to build social homes means too many people on lower incomes are stuck in unstable private rentals – increasing their chances of becoming homeless. 

She says: “It is outrageous that almost £1.2 billion a year is spent on often shoddy and expensive temporary accommodation because of the lack of social homes. 

“It’s a false economy for taxpayers’ money to be used to pay private landlords for grotty emergency B&Bs, which can be so terrible to live in that families end up deeply traumatised.” 

The National Residential Landlords Association (NRLA) agrees that there’s a pressing need for more social housing and says it recognises the importance of tenants feeling secure in their properties.

A spokesman tells LandlordZONE: “We would encourage all councils to work positively with private landlords in their areas to develop schemes to support those at risk of homelessness to access long term homes for rent.

This would be much cheaper than emergency accommodation and provide security to both the tenant and the landlord.” 

Shelter wants the Government to invest £12 billion over the next two years to build an extra 144,000 lower-cost homes. 


  1. B&B is lower risk for landlords, because the occupier is not a tenant.
    Obviously there are other hurdles to running a B&B though.

  2. Shelter always seem to find someone to blame rather than themselves. As a Housing Charity, they should either start housing tenants themselves so they can be the landlords they like to become or start guaranteeing tenants in the PRS sector if they really care as they claim.

    I used to raise funds for Shelter as part of the RIBA (Royal Institute of British Architects) but no more.


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