New report from the Housing Ombudsman shows complaints about substandard living conditions in social housing in England are five times higher than they were five years ago
Outdated 'fair wear and tear' rules are forcing tenants to face unreasonable deductions and landlords to pay higher costs, a proptech firm boss has warned.
A landlord has been fined more than £43,000 for renting unsafe and rodent-infested flats - but blamed tenants for the disrepair.
Tenants lodged an estimated 47,405 disputes across the PRS in 2024, a 13% increase on the previous year and the highest number in the past five years.
