The government has revealed more details about how the new Private Rented Sector Ombudsman Service will work in practice.
Almost 2,000 letting agent branches shut up shop last year which meant 2023 ended with 659 fewer branches on the high street.
An organised crime group which used a student letting firm as a front for their multi-million-pound empire have been guilty of drug offences.
A letting agency in Hove has been ordered to pay nearly £69,000 for “abhorrent and vile” behaviour towards its tenants.