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Tenancy Deposits

LandlordZONE
22 December 2008

Tenancy Deposits

From April 2007 all damage deposits (bonds) taken for Assured Shorthold Tenancies (ASTs) are regulated under the Housing Act 2004. This means that any deposit taken must be protected under one of the 3 government appointed schemes.

Tenancy Deposits

Key Points

  • If you decide to take a Security Deposit for an AST you must inform your tenants within 14 days of taking it which scheme you intend to use.
  • Holding Deposits are not affected.
  • You don't have to take a deposit.
  • It's more important than ever to have a good inventory.
  • If there is a dispute you will need good evidence to present to the dispute service or the court.
Quote: "If you must play, decide on three things at the start: the rules of he game, the stakes, and the quitting time" American Proverb

Tenancy Deposits

There are two main reasons why landlords take deposits:

  • A Holding Deposit - to hold the tenancy for a short period prior to the contact being signed.
  • A Security Deposit (sometimes referred to as a Damage Deposit, Rental Deposit or Bond) - to give the landlord a reserve fund in case of problems.

There is also sometimes the need for a Rent Deposit in the case of commercial tenancies. These are not covered by the Tenancy Deposit Scheme.

The Holding Deposit

The holding deposit shows good faith on the part of a prospective tenant enabling the landlord to take further action in the confident knowledge that the applicant is serious and fully committed to the property:

  • Cancel any advertising for the letting
  • Tell other applicants that the tenancy has been taken therefore avoiding "stringing them along for too long", though you should continue to take details just in case
  • Prepare a letting agreement
  • Take up references
  • Carry out credit checks (some landlords make a charge for this - administration fee, agents almost always do).

The holding deposit is particularly appropriate where there is good demand for the property and the landlord may lose other prospective tenants if the applicant causes unnecessary delay or declines the tenancy at the last minute.

In the event of the tenancy agreement falling through the landlord may well decide to keep this holding deposit as recompense for the inconvenience and cost caused, but this should be pointed out and stated in writing to any prospective tenant at the outset, along with a written receipt for the deposit held - you need a holding deposit agreement - see Holding Deposit Agreement - Free dowload. 

The amount of any holding deposit should therefore reflect in advance the reasonable or approximate amount of the landlord's loss in the event of non-completion of the agreement. 

Once the agreement is signed the holding deposit would normally then form a part of the Security Deposit, to be held by the landlord or the agent throughout the term of the tenancy. If you decide not to take a Security Deposit, the holding deposit should be returned.

The Security or Damage Deposit

The taking of security deposits has come to be accepted by landlords, tenants and the courts as normal practice in residential lettings in the UK.

However, unlike in some countries, there are no statutory rules laid down. Deposits are contractual between landlord and tenant and the detail - what the deposit covers, interest payable etc - depends very much on what the agreement says.

What exactly should the deposit secure?

The usual items are listed below, all of which should be referred to in the letting agreement.

  • Damage to the property, landlords fixtures, fittings and furniture - beyond normal wear and tear
  • Cleaning - for example, a cooker or carpet cleaning.
  • Rubbish removal - tenants may leave unwanted items of their own such as furniture or general rubbish both inside and outside the property.
  • Unpaid rent.
  • Any unpaid account which vendors may attempt to recover from the landlord - generally speaking this does not apply as the contract for the supply of goods or services is usually between the vendor and the tenant.
  • Replacement keys/locks when keys are lost or not returned. If keys are not returned it is a landlord's duty to change the locks.

The letting agreement should state what can be deducted from the security deposit and under what circumstances. For example, if damage occurs during the period of the tenancy then the repair may be funded from the deposit and the tenant would then be required to make the deposit amount up again to its full amount.

Tenants often fail to realise just how much things cost. If a landlord brings in someone to clean a cooker or remove rubbish the charge is often much higher than the average tenant would realise, or is generally be willing to pay.

It's a good idea, when you receive notice from a tenant, to send a "Move out Letter" reminding the tenant/s about cleaning and just what this might cost. For example, you might remind them to pay particular attention to cooker cleaning (professional cleaning will cost you £50, say) and carpet cleaning (might cost £200, say).

The Amount of the Deposit

The amount of the deposit should be a maximum of two months' rent. If the deposit is more than this amount it could in theory count as a premium and may give the tenant an automatic right to assign the lease without the landlord's consent. 

This eventuality of assignment should be precluded by the terms of the tenancy agreement anyway, but as a precaution the deposit should be kept below two months' rent.

One month's rent is a common figure, though some landlords avoid this as it could encourage the tenant to substitute the deposit for the last month's rent - 5 or 6 weeks may be acceptable.

The Tenancy Deposit Scheme

From 6 April 2007, all deposits (for rent up to £25,000 per annum) taken by landlords and agents for assured shorthold tenancies (AST) in England and Wales have to be protected by a government authorised tenancy deposit scheme. (ASTs are the usual tenancies made between a private landlord and his tenants.)

To avoid disputes going to court, though the schemes won't prevent you going to court if you want to, each scheme is supported by an alternative dispute resolution (ADR) service, whose aim is to make disputes over the repayment of the deposit faster and cheaper to resolve.

If there is a dispute regarding damage or breach of the tenancy terms then the ADR service will become involved, otherwise the tenant's deposit will be returned without delay.

The onus of proof will be on the landlord or agent. They will need to provide reliable evidence, usually in the form of an inventory, or a schedule of condition and photographs, to support their claim for deductions from the deposit.

The court route is still open to the parties to resolve a dispute, and in cases where the damage claim exceeds the deposit.

Should I take a Deposit at all?

Now that it is a legal requirement to protect tenant's deposits by registering with one of the government approved Tenancy Deposit Protection Schemes, landlords need to decide:

  1. Do I take a deposit?
  2. If I do take deposits, which scheme should I use?

Following the introduction of the legislation, and it's early days yet, approximately 25% of landlords appear to have decided not to take deposits at all. By far the majority of landlords (around 50%) are using the Custodial Scheme run by the Deposit Protection Service. Around 17% are opting for the insurance based Tenancy Deposits Solutions scheme run by the National Landlord's Association. Finally, a very small percentage have opted for the insurance based scheme run by The Dispute Service, which is really aimed at letting agents.

Deposit Insurance Policies

An alternative to taking a deposit, which means you can completely avoid the Tenancy Deposit Scheme (TDS), is to take out an deposit insurance alternative. One such insurance is offered by www.tenantguarantee.com

The deposit insurance alternative provides insurance cover for damage, plus some policies cover a period of rent arrears and basic legal costs for a premium in the region of £100 for 12 months or less for 6 months.

With an deposit insurance alternative there's no need for the tenant to provide a deposit, so they are usually quite happy to pay the one-off cost of the insurance premium.

If there is a claim the insurance company will pay the landlord and then pursue the tenant for the cost of the claim, so there's no sense in which the tenant no longer takes responsibility for taking care.

All the deposit insurance alternatives are dependent on the tenant/s passing a comprehensive tenant check.

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