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‘Don’t allow agents to accept screen grabs of online payments’, warns...

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A landlord in Leicestershire says letting agents who accept online banking screen grabs as proof of rent or deposit payment are leaving...

Landlord loses £6,364 in guaranteed rent payments after run-in with lettings...

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Rent guarantee schemes are under the spotlight once more after a letting agency in London was booted out of The Property Ombudsman...

Getting redress when agents offer poor service is now 60% faster,...

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Members of the public including landlords who complain about estate agents were given redress for their complaints within 16 days last year,...

Are tenants still being charged illegal fees by some agents and...

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LandlordZONE looks at claims made in an article with The Times yesterday that tenants continue to be charged illegal fees including...

LATEST: Ombudsman reveals shock case of cash payment hidden from landlord...

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TPO has ordered the agent to return the cash, which was paid by a council as an incentive to give one...