A community-minded estate agent and its landlord clients have helped an elderly couple made homeless after a fire find somewhere to live.

CWB Property in Snodland, Kent, heard about their plight and immediately emailed all its landlords to see if they had or knew of any suitable properties, as well as putting out a call for help across neighbourhood forums on Facebook.

MD Warren Bowman explains that he only had apartments available at the time, which weren’t suitable for the couple, who are in their 80s.

“When their nephew – a friend – called me to see if we had any suitable homes to rent, my heart went out to them,” he says.

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Landlord’s help

The response was incredible, he adds: “A landlord contacted me saying she had a property ready that could be ideal, so we arranged a viewing a few days after the fire, and they said they wanted it.”

Bowman waived all the agency’s fees and carried out the necessary work to make their move go smoothly, and the couple are now living at the property while their home is being repaired.

He says: “It was the least we could do, and the local community more than matched our efforts. When people heard about the fire and the couple’s situation, they rallied around with offers of furniture and clothes.”

Adds Bowman: “This doesn’t surprise me though, as the best aspect of living here is the community spirit and the way people look out for each other.”

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