Please Note: This Article is 8 years old. This increases the likelihood that some or all of it's content is now outdated.

Even with the best will in the world, emphasising the importance of good housekeeping etiquette to new tenants does not guarantee your property will be left in a rentable state upon their departure.

Depending upon the level of work required, you may be tempted to tackle the mess left behind single-handedly. Be warned though, this could end up costing you substantially more time and money than you might think. If it’s time to get the professionals in, there are so many cleaning companies promising flawless end-of-tenancy cleans, so what should you be looking for?

High standards – though it may sound obvious, the quality of end-tenancy-cleans varies hugely – not to mention, your idea of ‘spotless’ may significantly differ from somebody else’s. Research cleaning companies and read online reviews in lieu of word-of-mouth recommendations from other experienced landlords.

Flexible hours – perhaps most importantly, you’ll need a company who can get in and out at short notice – this may include unsociable hours and public holidays.

Eco­-friendly – as well as helping to protect the environment, choosing a green cleaning company demonstrates a commitment to environmental issues that can appeal to prospective tenants.

Special deals – if you own a number of properties, look for a cleaning company who offer discounts on multiple jobs.

Custom service – if you’re concerned that a cleaning agency won’t meet your exacting standards, find a company that will tailor their service to fit your own personal checklist.

Top Tip: Don’t be afraid to ask if you can supervise proceedings. If the agency isn’t happy with this request, find one that is!

Preventative Measures

Although professional cleaning companies can make short work of the grimmest of household chores, prevention is always better than cure. Maintaining good communication with tenants from first contact is the best way to ensure the property is left in a respectable condition (and avoids messy disputes!).

With that in mind, provide new tenants with a cleaning checklist, highlighting that the property will need to be left in the same state in which it was found (along with helpful tips on how this can be achieved). Resend the list to each tenant well before their moving-out date.


Remember: always photograph each room in the property immediately after the tenant has vacated so you have evidence at hand should a financial dispute arise.

Once that’s out of the way, follow your housekeeping checklist as the basis for an inspection of the property. While some issues will be immediately apparent (e.g. missing or damaged furniture, waste left behind, fridge not cleared etc.), it’s important to make sure you carry out a thorough inspection of the property to avoid losing out monetarily.

Here are a couple of things that are often overlooked during landlord inspections:

House alarm – make sure the alarm system is still fully operable and that the code has not been changed. This safeguards you against the hefty cost of calling out a security company to turn off the alarm.

Attic – if the property has a loft or attic, be sure to have a scout round to make sure the tenant hasn’t left any property behind.

Remember: Don’t judge a book by its cover! Although everything might look spic and span at first glance, be rigorous – structural testing may be required! Check furniture, mattresses, bed frames and other load-bearing objects for signs of damage – it could save you a small fortune.

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Please Note: This Article is 8 years old. This increases the likelihood that some or all of it's content is now outdated.


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