Fusion Furniture Solutions was formed in 2006 by Neil and Clare Roper.
The business plan was simple – provide clients with a whole range of furnishings at competitive prices.
The experience gained by the Roper family working for the famous Arighi Bianchi store in Cheshire was to prove invaluable to the success of the new venture! The customer service ethos from such a highly regarded brand was second nature to Neil and Clare and as new customers came to experience the service on offer the company has flourished.
The beginnings were humble to say the least! Neil remembers storing the furniture at a friend’s barn and working dawn till dusk with family members, 7 days a week just make sure customers were never let down! Now thanks to hard work, customer loyalty, reputation and referrals the company can now boast supplying some of the leading developers, letting agents and landlords all across the UK!
Neil quotes in the brochures “when we say we will do something we do it”! Simple to say! Harder to abide by! The comments below lay first hand testament to how genuine the service levels are:
“As a property investor I have used the service of Fusion Furniture Solutions for furnishing my HMO’s and found their services to be extremely helpful. Providing much more than just good quality furniture, they co-ordinated additional items such as carpets and blinds, making it really easy to get the property set up and ready for tenants to move straight in. I would have no hesitation in recommending Fusion Furniture Solutions efficient service and products” – Susan Alexander (PIN Host and Mentor)
Neil and his staff are regulars at property networking meetings across the North West region and display at landlord letting shows across the UK. Neil is becoming famous for “the man who stands on his furniture”!
Well his parents must still be proud even though they never condoned this type of behaviour! Neil’s rebellious streak doesn’t end there!
Fusion Furniture Solutions were the first company in the UK to offer a 3 year guarantee on their furniture. The reason… Over 85% of the products are manufactured in the UK which means the quality is easier controlled, local business’s are supported and parts are easily obtainable! So if you find your outside the guarantee for fault goods and your tenant damages the wardrobe door, Fusion can replace the door rather than the whole unit at a fraction of the cost! Furthermore, Fusion have NEVER had an item returned due to a defect and as a result the MD is plotting another revolution… the 5 year warranty!
Article provided by: http://www.fusionfurnituresolutions.co.uk/