Utilities Regulators, Inspection and Consumer Bodies
Drinking Water Inspectorate - responsible for assessing the quality of drinking water in England & Wales and taking enforcement action if necessary. dwi
energywatch - is a powerful champion for gas and electricity consumers which operates independently independently of the regulator Ofgem. energywatch
Ofgem - The Office of the Gas and Electricity Markets, regulating the gas and electricity industries in Britain. Ofgem's aim is to bring choice and value to all gas and electricity consumers by promoting competition and regulating monopolies. Ofgem is governed by and its powers are provided for under the Gas Act 1986, the Electricity Act 1989 and the Utilities Act 2000. Ofgem
Oftel - The Office of Telecommunications is the regulator for the UK telecommunications industry. It operates under the powers of the Telecommunications Act 1984 Oftel
Ofwat - The Office of Water Services is responsible for making sure that consumers receive a good quality efficient service at a fair price from water and sewage companies in England & Wales. They operate under the powers of the Water Industries Act 1991 Ofwat
Never rely totally on this information which relates primarily to England & Wales. Before taking action or not, seek expert advice with the full facts of your case and all documents to hand.
