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May, 2017

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  1. #1

    Default Call taking service for landlords abroad

    Hi
    Has anyone got experience with these companies? They seem to charge £1 per call with a monthly minimum.
    Seems good value compared to an agent but not sure how good in an emergency

    Thanks

  2. #2
    Join Date
    Feb 2014
    Location
    Midlands
    Posts
    12,334

    Default

    Agents do a lot more than answer the phone, though.
    And you will continue to need an address in England or Wales (assuming that's where you rent) for the service of notice and payment of rent.
    When I post, I am expressing an opinion - feel free to disagree, I have been wrong before.
    Please don't act on my suggestions without checking with a grown-up (ideally some kind of expert).

  3. #3

    Default

    All true, but there has to be alot of cases where a minimal phone service is all that's required too.

  4. #4
    Join Date
    Jan 2011
    Posts
    6,811

    Default

    Would they qualify as a 'UK address for Service of Notices'?

    jpk details the Stat min for LLs. Any reliable UK address/resident will suffice.

  5. #5

    Default

    No, that would be separate. I'm asking about a phone call taking service.

  6. #6
    Join Date
    Jan 2016
    Posts
    296

    Default

    The point is that overseas landlords would then need 2 services, 1 phone, 1 postal. If the telephone service also offered a UK address they'd get more work!

    But then again, that would be a letting agent, wouldn't it?

  7. #7
    Join Date
    Mar 2009
    Posts
    16,475

    Default

    Quote Originally Posted by mariner View Post
    Would they qualify as a 'UK address for Service of Notices'?

    jpk details the Stat min for LLs. Any reliable UK address/resident will suffice.
    England or Wales for English or Wales rental properties...
    I am legally unqualified: If you need to rely on advice check it with a suitable authority - eg a solicitor specialising in landlord/tenant law...

  8. #8

    Default

    I'm sure some do that but I have that covered anyway. I'm also looking at a VOIP solution with voice mail. Found one service that has a£2.99 monthly rental. Emails you with the voice mail too.

  9. #9

    Default

    Letting agents charge alot more than £1 per call if that's all you really need.

  10. #10
    Join Date
    Jan 2016
    Posts
    296

    Default

    Quote Originally Posted by regain View Post
    Letting agents charge alot more than £1 per call if that's all you really need.
    They do a lot more, too!

    Is there really a need for a call answering service for overseas LL? It seems odd and unfeasible to me! I deal with 3 or 4 overseas LLs who don't use full agency service and we do it all by email.

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