leaseholders, service charges, decent homes, major works, etc etc
mix and match the words and for good measure throw in the names of some officers you know to be involved in the leasehold department of your local council, get these from letterheads and other correspondences and literature the council sends you.
you won't be surprised to learn that if you read between the lines of the documents out there on the net. That your local council regards leaseholders as cash cows and holds them in contempt.
my assessment and opinion not that of the editors or owners of this forum