I am trying to help someone with a housing issue, the person is long term unemployed and has been signing on.
Apparently, for some reason, he was a 'clerical claim' and not on the system (and this happens to lots of people I am told). He got put onto a workplacements programme and since then his rent was not paid for about 8 weeks.
As you can imagine, he is now facing eviction with court dates set. Housing Benefit are saying his claim was closed down, the person has said he went to his work placement, only to be told 'he wasn't booked in'. He then went back to the job centre and signed your paperwork. However, this person has mislaid his proof of signing on 'but maintains he has'. The job centre state he hasn't signed on because it doesn't show on their system.
How can he obtain proof that he has physically signed on. There is CCTV at the place. Can he request information under data protection? Is there anything that can be done?
Sorry if this is long winded - I'd really like to help this person and would be grateful for any advice.