My tenant brought in a heating engineer without informing me. I want to pass the bill back to her because of the following:
1) she insisted on a contract with a company in our case Glow-worm.
2) even though she knew this she did not get in touch with them at all.
3) She knew about the contract becuase she was given the details and had already used them previously
4)she made no effort to get in touch with me to let me know the problem.
I want to claim against her deposit is this common place with tenants and am I right in my thinking she is liable for the cost of the visit?