I am new and although my question may have been posted i really need some guidance.
I am a leaseholder of a ground floor flat and i have a wall in kitchen which is common with our neighbors. He is renting his flat.
Recently my neighbor alerted me that his side of the wall was showing signs of damp. He came over to check my side but it was not evident as i have a wooden stud before the wall. His letting agent came around to check and said it was rising damp. I called in the managing agent who disputed his fact and said it was result of water pipe leak somewhere and has asked the landlord to investigate.
The managing agent said that this is a dispute between two leaseholders and should be sorted out amongst us and has nothing to do with the building.
Firstly, am i correct to say that a claim cannot be made on the common building insurance which is paid through our service charges?
secondly - where do i stand here? Can i make a claim against the landlord and claim it through his landlord or contents insurance? Mind you the common wall has been damaged and not any of my contents.
Thirdly If i can claim through the landlord insurance how does the procedure work?
Finally Do i have to inform my insurance co?
If anyone can answer my question, i shall be grateful and would return the favour of my experience to whoever needs it.