Suspect you are looking for Erewhon not Utopia.
Originally Posted by anjo56
Personally, I'd say look for personal recommendations via a local (NW6) LL (or T) organisation branch.
For tenant find only, 10% of what? IMO that should be a fixed price covering everything.
LA option and met today with family-run estate agent. For letting service only, he tells me he normally charges 10%+VAT but can do for 8%+VAT. Full management would be 12.5%+VAT instead of 15%+VAT
Also make sure that you are clear about the inclusion of inventory, photos etc etc.
15%+VAT is pokey for FM. Around here I'd pay 10 and hope for 8, depending on level of *delivered* service. In Lunnon, I'm not sure, bearing in mind that your rent will be higher.
Refer Mad Regulators to Arkell vs Pressdram.