First off, the block buildings insurance policy should cover any aspect of the building whether internal or external which would include walls, ceilings, fixtures, fittings, etc. Your managing agent telling you it only covers the communal and external areas of the building would certainly ring alarm bells with me. I would hope they are wrong as where else would all these things be covered?!
With a repair bill of £200 I would probably not even look at the claim route as for a start there will probably be an excess to pay on a claim which could be more than £200 anyway!
The bill, in my personal opinion, should surely be the tenant's responsibility and not yours. If the tenant has taken out tenants contents insurance, their may be an extension within it that is called tenant's liability which should cover any injury or damage they cause to other people and their property. Once again this may have an excess applicable but as it is not your responsibility then this is not your concern.
This is, like I say, just my personal view on the situation. It may be an option to consider JK0's idea about paying the bill yourself just get it sorted ASAP but I think I would be looking to recuperate this amount from the tenant as soon as I could rather than withholding it from the deposit when they leave. My reason for this is, what if something else happens that you need that deposit for and also you are going to be out of pocket until they do leave.
Good luck with whatever you choose to do!
Steve Smith - Company Director of
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LandlordZONE Topic Expert for Landlords Insurance
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