Little background info on the tenant, she is a Polish lady who was referred to me via a homeless prevention agency. For the first three months she was entitled to full housing benefits for the rent. After that she switched from JSA to ESA, however ESA never accepted her for 2 reasons. Firstly, the tenant has high savings which she says is for her children back in Poland. and secondly, She has failed a HTR test twice. This has gone on for some time and she has gathered around £6,000 worth of rent arrears. Her eviction is due at the end of the month. Im not sure who is really to blame in all this as far as i know she is entitled to ESA but they're not paying due to her failing the test.
Should i be chasing the tenant for the arrears or the council?
Any feedback would be appreciated, thanks.