I have a lodger who is leaving soon but who is causing problems in the meantime. To give you a flavour, he ignores me if I try to talk to him, plays load music, slams doors and generally makes it known that he's prepared to be a nuisance! His room is in an absolute tip -rubbish etc. all over the floor -so there's no way I can show the room in order to get another lodger. We have no written agreement (I normally use a standard lodger agreement but he didn't want to sign it).
My questions are:
1. What can the deposit cover?
Can I deduct from the deposit what it will cost to steam clean the carpet in the room?
Before he moved in I asked the gentleman to vacuum clean the carpets occasionally which he has not done. In fact you can barely see the carpet as it's covered in e.g. clothes, paper and rubbish (discarded food packets etc.). The small sections of carpet I have seen do looked marked. Obviously I need to get the room and carpet in good condition so I can show it to prospective lodgers.
The occupant emailed saying he expects the deposit back in full, and when I said that's yet to be decided he threatened legal action at a small claims court if I didn't provide receipts of work done to put right any damage.
2. Must he return the keys to me on or before the last day? Even if the deposit is not settled because of outstanding work? He is paid up until the 3rd Dec, but if he refuses to return all the keys on or before the 3rd, can I withhold from the deposit the amount it costs me to change all the locks?
3. From things he has said in the past I suspect he has been illegally downloading things using a laptop (TV shows etc.). Since he is using my broadband connection, if this activity is detected then presumably I will be held responsible. Is there anything I can do to protect myself?
Thanks for any thoughts