I have recently completed a tenancy in Scotland (so no deposit protection scheme). We moved out about 2 weeks before the actual tenancy date but paid rent to the end obviously.
When we moved out we were contacted by the letting agent to arrange a move out inspection. We had vacated the property, cleaned it etc.
So we had the move out inspection - no issues were raised, they actually said it was in great condition. We returned all our keys. They confirmed the next day by email they would return the deposit.
The on the actual end date of the tenancy some weeks later someone else from the agency went to the house and claimed there was damage we were to pay for.
This is damage we know we did not cause. The agent didn't do an inventiry when we moved in but we did one ourselves.
we have been advised the best course of action if we cannot resolve the situation is to go to the small claims court. The problem is we have to make a claim against the landlord, and the agent won't give us his address. We have emailed the agent and sent a recorded delivery letter requesting this information.
Is there any other way we can get the info? I have tried the council but they do not have his details on record.
Anyone have any ideas what we can do next? I am quite worried because now the agent has started sending us random values for repairs to be done for which we are not responsible.