I hope someone can help me and my neighbours?
I am one of 6 owners of Freehold property which surrounds a private Courtyard to which we each pay a service charge to a management company that was set up after our houses were built.
I believe that as one of the Freeholders that I have a share in the courtyard?
During the past couple of years since Countrywide took over as the management agent of the courtyard the courtyard has become rather neglected and a bit of an eyesore. On contacting Countrywide they do nothing but make excuses and say everything is fine despit many complaints from myself and my neighbours.
To add salt into the wounds, Countrywide have just slapped a £200 ' administration' charge on my bill because of late payment. They were suppose to send the quarterely invoices to my main address- some few miles away but I never received an invoice. Nor did they send any invoice to the actual house in the courtyard. I've tried explaining to them that I never received the invoice but they are so arrogant they insisted I paid it or pay another £100 on top for even a later payment!
Anyway, my question is: As a freeholder and along with other freeholder owners - how do we go about getting rid of this so called management company and run things ourselves? There are 4 of us who want to go down this route at the moment but I'm sure the other 2 will follow.
Are there expensive costs involved or is it a simple case of telling ountrywide to get lost?