I have issues with tenants and a deposit query:
Tenants have removed matching hardwearing neutral carpets, fit throughout house (1 yr old at tenancy start), with CHEAP RED carpets without my prior knowledge. - these are so cheap that they are already worn on the stairs and WILL have to be replaced by me.
Tenants have lit fire in garden close to sofit board, which has melted, and ashes have burnt paint on neighbours car.
Tenants have been abusive to (elderly) neighbours, and generated up to 5 complaints in three years.
Tenants have let a water leak in bathroom go unreported for 6 MONTHS -full damage unknown, visually Plasterboard, laminate, ceiling and bath pannel require attention, although floorboards may be damaged too.
Tenants have removed three furn trees (6-7ft) from front garden without asking.
Tenants have left rubish in front and rear garden for long periods causing other residents in the street to arrange removal themselves.
Based on this i have formally warned in writing that the contract is in jepordy and the deposit of £600, is significantly below the cost of restoration of the property.
i have asked the tenant to come back to me in writing with their sugestions as to how to resolove.
(this was not answered)
I have now served a Section 21 (no reason given -but obvious) .
(at this point, tenants new b/f called to request why i will be retaining deposit, and advise me that the tenant could withold rent and remain in property to cause trouble if i dont agree a return)
At this stage i have only advised of issues, and two weeks later served section21.
i have not commited to deposit, as beleive this should be a two way street. (deposit is held by me (lawfully) as three yr tenancy)
I have suggested putting onto a scheme for mediation - this was declined.
(i didn't make a full itinery on comencement)
Any advice welcome!