Thank you for your advice Isabella, I'm drafting a letter as I type this
And I'll keep you all informed

Hi Snorkerz
Yes the letting agent is a limited company

The agency say this about how they will pay me
"We arrange for the tenant to sign a standing order or direct debit mandate for rent and...

Hi theartfullodger
No I have not written yet, can you advise if there is a template for such a letter
As I'm not to good with writing official sounding letters

Hi Snorkerz
The letting agent manages my property
They found the tenent and did all the checks
And they collect the rent
The rent has been paid by the tenent to the agent
But the agent has not...

Hi guys
Six months ago I signed up to a well known letting agent
And asked them to manage my property, Big mistake
To cut a long story short, they have not paid me my rental money for November
I...