emhattan
07-03-2007, 21:52 PM
Estate Agent refuses to provide Landlord's address.
I just moved-in and it was a nightmare - property, which was declared by estate agent as clean, furnished, refurbished to high standards was so dirty and smelly that I had to spent my first night at my friends place. Next day after my outrage the agent readilly agreed to arrange repairs, bathroom grouting, plastering, painting, industrial carpet cleaning and general cleaning - all despite his own statement that the flat was refurbished and cleaned to high standards just before I moved in. Slowly but surely flat was transformed but after the first week of my stay the agent get very, very busy and out of telephone reach. As a matter of fact, we've got ongoing and still unresolved issues regarding the state of the furniture, window blinds etc - never mind that the wardrobe door is missing totally, and the drawers of the chest cannot be opened, my agent is not willing to restore, change or even remove it. His excuse is that landlord is out of reach. At the same time he is not willing to provide me with any contact information. My contract states the name of the landlord but not the address.
My reall concern (and reason I'd like to get in contact with landlord) is not the furniture or the state of the property. I have strong suspicion that this agent deceives both me and landlord at the same time, and most of all I am worrying about my future disputes over deposit etc.
My questions are: 1.Do I have a right to get in contact with Landlord if my issues are not resolved through agent.
2. Is there any way to end tenancy before 6 mth period (I am really full of this situation, would like to end it and forget it. I will never use estate agent's services again, that for sure)
Your help is highly appreciated.
E.M.
I just moved-in and it was a nightmare - property, which was declared by estate agent as clean, furnished, refurbished to high standards was so dirty and smelly that I had to spent my first night at my friends place. Next day after my outrage the agent readilly agreed to arrange repairs, bathroom grouting, plastering, painting, industrial carpet cleaning and general cleaning - all despite his own statement that the flat was refurbished and cleaned to high standards just before I moved in. Slowly but surely flat was transformed but after the first week of my stay the agent get very, very busy and out of telephone reach. As a matter of fact, we've got ongoing and still unresolved issues regarding the state of the furniture, window blinds etc - never mind that the wardrobe door is missing totally, and the drawers of the chest cannot be opened, my agent is not willing to restore, change or even remove it. His excuse is that landlord is out of reach. At the same time he is not willing to provide me with any contact information. My contract states the name of the landlord but not the address.
My reall concern (and reason I'd like to get in contact with landlord) is not the furniture or the state of the property. I have strong suspicion that this agent deceives both me and landlord at the same time, and most of all I am worrying about my future disputes over deposit etc.
My questions are: 1.Do I have a right to get in contact with Landlord if my issues are not resolved through agent.
2. Is there any way to end tenancy before 6 mth period (I am really full of this situation, would like to end it and forget it. I will never use estate agent's services again, that for sure)
Your help is highly appreciated.
E.M.