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Sportingdad
28-06-2010, 14:52 PM
ARLA agents in the wrong again, I cannot believe they do not vet staff as this article suggests.



Employee of UK's top agent took keys for burglaries

An employee of an award-winning agent used keys held by his firm to enter tenants' homes and steal laptops, mobile phones and jewellery.

Gibbs Gillespie employee Thomas Jenkins, 19, entered homes in Pinner and Harrow, Middlesex.

He admitted three counts of burglary before Harrow magistrates and is now awaiting sentencing at Harrow Crown Court.

James Gibbs, a partner at the firm, issued a full apology for the incidents and said it was the first time in 20 years of business that anything like it had occurred.

The firm had taken immediate steps to review premises, and had changed the locks of properties.

Gibbs Gillespie has won numerous awards over a number of years, and is the current Sunday Times national Estate Agent of the Year. The firm has also won the top awards for its lettings and mortgages businesses.

Peter Knight, organiser of the Sunday Times awards, said: "It is such a shame that the actions of one misguided young man have the potential to call into question the credibility of one of the country's very best estate agents. Gibbs Gillesbie has consistently shown that it can be regarded as a benchmark for a successful business, but no one is immune from criminal activity.

"I believe the swift and efficient way in which the culprit was identified and the victims reimbursed shows that even when faced with a crisis,the company has maintained the standards that led the judges to appoint them as Estate Agency of the Year in 2009."

Christopher Hamer, the Ombudsman and chair of the judging panel said that Gibbs Gillespie's entry for the awards would have been rigorously examined. He added: "It is the case though, that anyone who is hell bent on criminal action can bypass business controls and act against the systems in place."

jeffrey
28-06-2010, 14:53 PM
Er- it was one employee, not "ARLA Agents".

mind the gap
28-06-2010, 16:19 PM
"It is such a shame that the actions of one misguided young man have the potential to call into question the credibility of one of the country's very best estate agents.

... even when faced with a crisis,the company has maintained the standards that led the judges to appoint them as Estate Agency of the Year in 2009."

How hard is it to be the nation's best estate/letting agent, in any case?

jeffrey
28-06-2010, 16:29 PM
And were the judges independent of that very industry?

islandgirl
28-06-2010, 16:59 PM
You will need a CRB check to go to the loo soon - it's getting silly. Contact with children - or vulnerable adults - absolutely needed. Estate agents? I think not....

mind the gap
28-06-2010, 18:25 PM
You will need a CRB check to go to the loo soon - it's getting silly. Contact with children - or vulnerable adults - absolutely needed. Estate agents? I think not....

Not all CRB checks are to do with child safety, though. Some employers insist on a check on an applicant's record to weed out anyone previously convicted of fraud/financial mismanagement/theft. It wouldn't pick up on all fraudsters/thieves/villains, of course, but I would like to think that anyone who had access to hundreds of thousands of pounds of other people's money, not to mention the keys to their properties, had been subjected to some sort of screening. Bank employees must undergo such checks - why not estate/letting agents?

Snorkerz
28-06-2010, 21:41 PM
I am sure that some sort of vetting should apply - but I wouldn't think a letting agent would be a profession excluded from the "Rehabilitation of Offenders Act".

The youth in the OP was only 19 and may not have had a criminal record yet anyway - it isn't mentioned in the post.

cymro123
07-07-2010, 22:11 PM
As you may have seen on some of my other posts I am beginning to think the ARLA membership is not worth the paper it is printed on. Like the ARLA agent who recently tried to get me to sign a TA without an EPC or Gas Safety Record or the ARLA agents in my area with ghost members listed on the ARLA website.

dominic
08-07-2010, 10:10 AM
As you may have seen on some of my other posts I am beginning to think the ARLA membership is not worth the paper it is printed on. Like the ARLA agent who recently tried to get me to sign a TA without an EPC or Gas Safety Record or the ARLA agents in my area with ghost members listed on the ARLA website.

Yes, because the ultimate sanction to an ARLA registered agent is to be kicked out of ARLA.

Once you've used your membership as a means of pulling in business and have wrongly (but not criminally) paid yourself £thousands, made the agency bankrupt and run away with the proceeds, you're not going to lose any sleep over that ultimate sanction.

scribbler
08-07-2010, 10:35 AM
I'd be interested in light of the Coalitions intent to drop the proposal to regulate letting and managing agent mandatory regulation to know the forums views on 'should letting agents be regulated?' Or do you think there are sufficient controls in place to control the 'cowboys'?

jeffrey
08-07-2010, 10:48 AM
Yes. Rather than regulating landlords, we need a formal and statutory Licensing Scheme governing Letting Agencies. Roll on, the:
a. "Letting Agents Licensing Act"; and
b. "Chartered Society of Licensed Letting Agents".