freynolds
02-02-2010, 17:42 PM
Hi, I posted this on someone elses thread, but I'm not sure if that was the right place for it so I've started my own...
We've had a problem with our gas-fired central heating system for the last 6/7weeks whereby it leaks pressure constantly. The net result is that everytime you want to turn on the heating you have to 'top up' the water in the system first otherwise it's running dry with the water level only at the very bottom of the radiators. This means that the heating cannot be run from the timer and has to be started manually - it is especially a problem in the mornings when you get up with no heating at all as it takes to long to refill!
The leak has been determined to be from the underground pipes in the property (laid under concrete), so the solution to the problem is to lay new overground pipes and (in addition) a new combi-boiler to replace the aging one. The work is predicted to take 5days. I have requested that, for the inconvenience of staying in the property during the period (work will be undertaken during the day when we are at work), we be able to pay reduced rent. The landlord has rejected this request saying that we won't be inconvenienced as we will be out while the actual work is going ahead. Do you have a view on this?
In addition, I would say we have been without heating in 'proper working order' since the date I informed the letting agents about 6-7weeks ago. Do you have a view on whether the issue with the heating system I described above would break s.11 rules?
I appreciate the landlord is doing a good thing by getting the work done properly, but it's in his and the letting agents interests to have this system as well as good for us. I feel there should be some consideration of what we have and will put up with.
Your help with this is greatly appreciated...
We've had a problem with our gas-fired central heating system for the last 6/7weeks whereby it leaks pressure constantly. The net result is that everytime you want to turn on the heating you have to 'top up' the water in the system first otherwise it's running dry with the water level only at the very bottom of the radiators. This means that the heating cannot be run from the timer and has to be started manually - it is especially a problem in the mornings when you get up with no heating at all as it takes to long to refill!
The leak has been determined to be from the underground pipes in the property (laid under concrete), so the solution to the problem is to lay new overground pipes and (in addition) a new combi-boiler to replace the aging one. The work is predicted to take 5days. I have requested that, for the inconvenience of staying in the property during the period (work will be undertaken during the day when we are at work), we be able to pay reduced rent. The landlord has rejected this request saying that we won't be inconvenienced as we will be out while the actual work is going ahead. Do you have a view on this?
In addition, I would say we have been without heating in 'proper working order' since the date I informed the letting agents about 6-7weeks ago. Do you have a view on whether the issue with the heating system I described above would break s.11 rules?
I appreciate the landlord is doing a good thing by getting the work done properly, but it's in his and the letting agents interests to have this system as well as good for us. I feel there should be some consideration of what we have and will put up with.
Your help with this is greatly appreciated...