giblet
19-10-2009, 11:24 AM
I moved out of my flat last week. My landlord and I agreed that I would receive 205 of my deposit back. We each had a witness present for this.
We filled out the paper DPS form and we each had to include our repayment ID. He took the form to mail it in.
Today I received an email from DPS stating that my landlord would be receiving the entire deposit and I would receive nothing. I called DPS and they said that a paper form was never filed. My landlord had taken my repayment ID and logged on to the DPS site and claimed the entire deposit.
I have already left the UK. Is there anything that I can do about this now? DPS says it is not their problem and they will not put a hold on the payment. Any suggestions would be very much appreciated.
We filled out the paper DPS form and we each had to include our repayment ID. He took the form to mail it in.
Today I received an email from DPS stating that my landlord would be receiving the entire deposit and I would receive nothing. I called DPS and they said that a paper form was never filed. My landlord had taken my repayment ID and logged on to the DPS site and claimed the entire deposit.
I have already left the UK. Is there anything that I can do about this now? DPS says it is not their problem and they will not put a hold on the payment. Any suggestions would be very much appreciated.