The British Property Federation have published a Residential Code of Conduct for landlords and letting agents.
BPF – 26th May 2009
This residential code of conduct is designed to formalise what we believe is best practice in relationships between landlords or agents and their residential tenants. It can be used by members of the British Property Federation, but is not a requirement.
Landlords and agents who sign up to the code agree to abide by its provisions and commit to the actions set out in the ‘Status of the code’ section at the end of the code.
The code has a supporting document, the British Property Federation standard assured shorthold tenancy agreement, available at www.bpfagreements.org.uk. It is not a requirement of the code that members use the BPF standard agreement, but we strongly encourage its use, or the use of other plain English agreements wherever possible.
