Emergency Assistance

When renting a property to a tenant, any domestic emergency can arise. The landlord is then responsible for arranging call-outs to resolve the issue. Our Emergency Assistance gives landlords peace of mind 24 hours a day, 365 days a year.

The landlord will be able to call for help in case of any emergency and have response from our team of contractors ...

Sounds good? We've got something even better. If the property is uninhabitable we can provide alternative accommodation at no cost ***...

WHAT IS COVERED?

• No Excess


• Breakdown of Central Heating
  Round the year cover for serviced boilers up to 15 years old.
• Loss of domestic power supply
  The failure or breakdown of the domestic electricity supply.
• Plumbing & drainage
  Failure or damage which threatens flooding, internal water damage or loss of toilet facilities.
• Door & window locks
  Failure of external doors, windows or locks.
• Vermin Infestations
  Infestation requiring control or removal. (Brown/black rats, house/field mice & wasps or hornets)
• Parts & Materials
  Covers the cost of parts & materials, up to the policy limit.
• 2 hours labour
• Boiler Contribution
  Up to £500 towards the replacement cost of your boiler should it be uneconomical to repair*
• Alternative Accommodation
  Overnight accommodation and transport costs for tenants, up to a maximum of £250 following the home emergency making the property uninhabitable***

*Not available on all policies

***Some policies may not include this cover extension.